Posted: 1 year ago
Posted: 1 year ago
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Job Description
- AI Design & Prompt Engineering
- Architect GPT-4 flows using OpenAI API to support franchise lead generation and operational support
- Develop prompt libraries, fallback logic, and multi-turn interaction templates tailored to each user persona
- Ensure alignment with Microsofts Responsible AI framework
- System Integration & Automation
- Configure webhooks, CRM pipelines, and automation sequences via Zapier, Make, or Microsoft AI connectors
- Collaborate with internal teams to ensure PLAI outputs integrate with lead dashboards, support systems, and marketing tools
- Enable hand-offs between AI workflows and human intervention when required
- Knowledge Structuring & Content Enablement
- Tag and convert SOPs, playbooks, training materials, and FAQs into AI-readable formats
- Create structured documents for contextual LLM retrieval based on role, geography, and business context
- Configure response logic based on user type (prospect, franchisee, support, admin)
- LLM Ops & Model Lifecycle Management
- Establish operational standards for AI behavior monitoring, issue logging, and iterative improvement
- Implement versioning, performance tracking, and usage audits of prompt flows
- Build logging and feedback loops to capture edge cases, misfires, and retraining signals
- Work with stakeholders to define escalation paths for unsupported intents or failed conversations
- Deliver tooling and documentation for post-deployment monitoring and maintenance
- Documentation & Internal Handover
- Deliver annotated prompts, prompt flow diagrams, logic maps, and system integration guides
- Train internal users on how PLAI works, what can be edited, and how to expand future modules
- Ensure a clean, well-documented sandbox for future scale-up phases
- Requirements
- Demonstrated experience with OpenAI GPT-4 API and enterprise-grade prompt engineering
- Strong working knowledge of Microsoft AI, Azure AI tools, and integration with business systems
- Hands-on expertise in workflow automation platforms (Zapier, Make, n8n)
- Experience with LLM Ops, including prompt versioning, monitoring, logging, and real-time refinement
- Familiarity with CRM platforms like HubSpot or Salesforce and their data structure
- Prior exposure to franchise or retail operations is preferred
- Ability to document and transfer complex AI logic to technical and non-technical stakeholders
- Highly independent, fast-moving, and comfortable working on contract terms
- Benefits
- Hybrid working option
- Can be employed anywhere else but must be able to commit the minimum working hours per week and deliver results
Skills
Prompt EngineeringAiIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
We, Belhem India Private Limited, are one of the leading manufacturers of Disposable Paper Plates, Disposable Paper Cups, and Paper Bowls. These products are enormously admired owing to their top quality, leak proof, and nominal prices. Our products are available in numerous patterns that meet on patrons demand.
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