Call Center Fresh/Exp !! Domestic!! Domestic And International

Department Icon Operations Maintenance & Support
85+ Applicants
Posted: 1 month ago
0-2 years
Kolkata, Agra, Vadodara
work from office

Posted: 1 month ago
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Applicants: 86+
Job Description
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Job Description

Roles and Responsibilities

Call Center Fresh/Exp !!


About the Role

We are looking for an enthusiastic individual to join our company who will act as a liaison between our company and its current and potential customers. An ideal candidate should be able to accept ownership for effectively solving customer issues, complaints, and queries while keeping customer satisfaction as an utmost priority.

Responsibilities

  • Manage inbound calls, chats, and emails.
  • Manage tickets and update customer information in the database during and after each call.
  • Maintain a database of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Act as a liaison between the delivery team, customers, and vendors.
  • Engage in problem-solving and process improvement.
  • Develop strategies to ensure judicial usage of resources and timely delivery.
  • Manage KYC and documentation of customers for smooth order processing.

. NO target based calling


Desired Candidate Profile


Domestic and International call Center

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WhatsApp number 9781021114, 7508062612

Call 9781021114, 7508062612, 9988353971, 9988350971, 01725000971


No Fees

Age Limit 18 to 32

12th or Graduate any degree or diploma can apply


Perks and Benefits


Salary 10000 to 35000 and incentive

Skills

Call CenterPunjabi CallProblem SolvingInbound CallsCallingCustomer SatisfactionProcess ImprovementVoice ProcessCustomer SatisfactionOrder ProcessingDeliveryCall Center

If an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.

Important dates & deadlines?

Application Deadline

02 May 26, 04:41 PM IST

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Call Center Fresh/Exp !! Domestic!! Domestic And International

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