Sales And Client Success Account Manager

Location: Vadodara

Employment Type: Full-time, On-site

Company: Beverage Trade Network

Beverage Trade Network is a global platform connecting beverage and consumer packaged goods producers with importers, distributors, retailers, and other qualified buyers. Through its industry platforms, trade shows, competitions, media brands, and business intelligence solutions, BTN helps companies find new business opportunities and expand their distribution.

CPGBuyerAI is BTNs buyer intelligence and business development platform. It helps brands and suppliers identify relevant buyers based on their product category, target market, sales channel, and distribution goals.

We are looking for a confident, sales-focused Account Manager to convert qualified CPGBuyerAI prospects into paying customers and manage their complete client journey.

The Account Manager will speak with prospects in the USA, UK, Australia, and other international markets through phone calls, emails, and Zoom video meetings. The role includes understanding each prospects sales and distribution goals, demonstrating the CPGBuyerAI platform, presenting the right solution, following up consistently, handling objections, and closing paid subscriptions or data-service packages.

After a sale is completed, the Account Manager will manage client onboarding, coordinate buyer-data delivery, conduct quality-control checks, prepare reports, and provide ongoing account support.

This position requires excellent English communication, strong presentation and sales skills, attention to detail, and the confidence to engage with international business owners, sales directors, exporters, and brand managers.

• Contact qualified prospects in the USA, UK, Australia, and other international markets.
• Communicate with prospects through phone calls, email, LinkedIn, and Zoom video meetings.
• Understand each prospects products, target markets, buyer requirements, and distribution goals.
• Qualify prospects based on their business needs, level of interest, budget, and buying timeline.
• Present the most suitable CPGBuyerAI subscription, buyer-data package, or service.
• Follow up consistently with prospects and move them through the sales pipeline.
• Handle questions and objections related to pricing, data quality, buyer relevance, delivery, and expected outcomes.
• Prepare and send proposals, service details, payment links, and follow-up communications.
• Negotiate within approved commercial guidelines and convert prospects into paying customers.
• Meet weekly and monthly targets for calls, demonstrations, proposals, conversions, and revenue.
• Maintain complete and accurate prospect records in the CRM.

• Schedule and conduct professional Zoom video demonstrations of CPGBuyerAI.
• Explain the platforms features, buyer-matching process, data services, reporting, and client benefits.
• Customize each demonstration according to the prospects product category, market, and sales objectives.
• Communicate clearly and confidently with international prospects and decision-makers.
• Answer questions during demonstrations and clearly explain the next steps.
• Follow up promptly after every demonstration to progress the opportunity toward payment.
• Maintain a professional appearance and environment during all video calls.

• Take ownership of the customer relationship immediately after payment.
• Conduct onboarding meetings and explain the delivery process, timelines, and client responsibilities.
• Collect information about the clients company, products, categories, pricing, current distribution, target markets, and ideal buyer profiles.
• Help clients define buyer criteria such as geography, company type, sales channel, product category, and job title.
• Ensure all onboarding information is complete, accurate, and properly recorded.
• Coordinate with BTNs data, technology, sales, and management teams to begin each project.

• Coordinate the preparation and delivery of buyer lists and business intelligence reports.
• Ensure every delivery matches the agreed scope, quantity, format, target market, and timeline.
• Review whether the selected buyers are relevant to the clients products and business objectives.
• Present the delivered data to clients and explain how they can use it for sales outreach.
• Maintain organized records of client requirements, deliveries, revisions, and approvals.
• Coordinate replacements or corrections when valid data issues are identified.

• Perform detailed quality-control checks before buyer data is delivered to clients.
• Verify company names, contact names, job titles, email addresses, websites, locations, buyer categories, and other required information.
• Identify duplicate, incomplete, outdated, invalid, or irrelevant records.
• Confirm that each contact matches the clients approved buyer criteria.
• Work with the data team to correct quality issues before delivery.
• Maintain consistent data-quality standards across all accounts.

• Serve as the main point of contact for assigned CPGBuyerAI clients.
• Provide regular updates on onboarding, data preparation, delivery, and account progress.
• Prepare reports covering data delivered, work completed, pending tasks, client feedback, and results.
• Conduct Zoom account-review meetings with clients when required.
• Respond promptly and professionally to client questions and concerns.
• Build strong client relationships and encourage continued use of CPGBuyerAI.
• Identify opportunities for renewals, subscription upgrades, additional buyer data, and other BTN services.
• Share client feedback with BTNs product, data, sales, and management teams.

• Bachelors degree in Marketing, Business, Sales, Communications, or a related field.
• Previous experience in sales, account management, customer success, SaaS, data services, lead generation, or business development is preferred.
• Excellent spoken and written English.
• Very strong communication, presentation, persuasion, and relationship-building skills.
• Confidence in making international sales calls and speaking with senior business decision-makers.
• Ability to conduct professional Zoom video calls, product demonstrations, and client presentations.
• Strong ability to follow up, handle objections, negotiate, and close sales.
• A target-oriented approach with the motivation to convert prospects into paying customers.
• Strong attention to detail and the ability to perform accurate data-quality checks.
• Ability to understand client requirements and translate them into clear instructions for internal teams.
• Strong organizational skills and the ability to manage multiple prospects and client accounts.
• Proficiency with spreadsheets, presentations, CRM platforms, email, and online meeting tools.
• Interest in AI, buyer intelligence, international sales, consumer products, or the beverage industry.
• Ability to collaborate with sales, data, technology, and management teams.

The role involves communicating with prospects and clients in the USA, UK, Australia, and other international markets. The selected candidate must be flexible with working hours and available for scheduled calls and Zoom meetings across different time zones.

• Number of international prospect calls completed.
• Number of Zoom demonstrations conducted.
• Demo-to-proposal and proposal-to-payment conversion rates.
• Number of new paying customers acquired.
• Monthly sales and revenue generated.
• Speed and consistency of prospect follow-up.
• Client onboarding completion rate.
• On-time buyer-data delivery rate.
• Accuracy, completeness, and relevance of delivered data.
• Client satisfaction, retention, and renewal rate.
• Revenue from upgrades and additional data services.
• Accuracy and timeliness of CRM updates and client reports.

The ideal candidate is an excellent communicator who enjoys speaking with international prospects and is comfortable selling through phone calls and Zoom meetings. They should be persuasive without being aggressive, disciplined with follow-ups, confident in handling objections, and focused on converting interest into paid business.

The candidate should also be organized and detail-oriented enough to manage onboarding, buyer-data delivery, reporting, quality control, and long-term client relationships after completing the sale.