BigBasket - HR Program Manager

Key Responsibilities:
1. HR Analytics & Insights
- Own large-scale HR data analysis across workforce planning, hiring, productivity, attrition, engagement, and cost metrics.
- Build and maintain dynamic dashboards and reporting frameworks (monthly/quarterly reviews).
- Identify trends, risks, and opportunities; translate insights into actionable recommendations.
- Ensure data integrity and standardization across HR data and reporting.
2. Program Management
- Lead end-to-end planning, execution, and governance of key HR initiatives (e.g., workforce planning, capability building, performance cycles, organization redesign, automation projects etc.)
- Define milestones, timelines, stakeholder communication plans, and risk mitigation strategies.
- Drive review cadences and ensure adherence to agreed deliverables.
3. Stakeholder Management

- Partner with HR COEs (Talent Acquisition, L&D, Rewards, HR Operations) and Business HR teams.
- Act as a bridge between HR and various business critical functions.
4. Governance & Process Excellence
- Establish SOPs and standard operating frameworks for HR programs.
- Create trackers and performance scorecards for ongoing initiatives.
- Drive continuous improvement in reporting automation and efficiency.
Key Deliverables
- HR dashboards and analytics
- Monthly & quarterly workforce analytics reports
- Program review decks for leadership forums
- Forecasting and scenario planning models
- Structured governance frameworks for HR initiatives
Qualifications & Experience

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- 2-6 years of experience in HR analytics, program management.
- Ability to manage large volume of data across multiple sources.
- Strong proficiency in Excel (advanced), power point and BI tools.
- Experience managing cross-functional programs with multiple stakeholders.
- Strong understanding of HR metrics and people analytics.
- Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
Competencies Required:
- Keen learner, with strong ability to adapt
- Strong analytical and problem-solving ability
- Structured thinking and clarity of communication
- High ownership and execution focus
- Stakeholder influencing skills
- Attention to detail
- Ability to manage ambiguity and scale processes