Commercial, BDR Manager (EMEA/UK, People Manager)

Job Type

Full-time

Description

Why BirdEye

Birdeye is the global leader in reputation, social media, and customer experience software for multi-location and local-first brands. More than 150,000 businesses rely on Birdeye to dominate Google and AI search, drive customer engagement, and turn customer interactions into revenue.

We are setting the pace for the AI era. With Birdeye Agentic AI, our platform connects directly into the worlds leading LLMs including OpenAI, Google, and Anthropic enabling businesses to control how they appear in AI search results, automate engagement, and act intelligently at scale. No competitor matches our depth in AI-powered local search and experience management.

We are

• #1 on G2 across Reviews, Reputation, Listings, Local SEO, and Customer Experience
• One of the top-rated companies on RepVue for culture, leadership, and team satisfaction
• A recognized category creator for AI-driven customer experience and local search

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by industry innovators from Google, Amazon, Salesforce, and Yahoo. We are backed by Silicon Valleys most respected names Marc Benioff (Salesforce), Jerry Yang (Yahoo), Trinity Ventures, World Innovation Lab, and Accel-KKR. If you want to lead in a company that is defining, not chasing, the future of the category this is it

The Role

We are hiring a BDR Manager in India to lead and scale our EMEA BDR team. Your team will be responsible for outbound pipeline generation across the UK, Ireland, DACH, Benelux, Nordics, and additional EMEA markets. This is a critical role with direct visibility to the EMEA leadership group.

Your mandate is simple: build and run a high-performance outbound engine that consistently delivers qualified meetings, SALs, and pipeline for the EMEA region. This is not an administrative role. You will build, coach, and elevate a team operating to European standards and supported by world-class AI tooling

What Youll Do

Lead & Develop a High-Performing EMEA BDR Team

• Hire, onboard, and develop India-based BDRs targeting EMEA accounts
• Build a culture of consistency, discipline, and performance excellence
• Lead daily coaching, call reviews, talk-track refinement, and skill development

Drive Outbound Excellence Across EMEA

• Build and optimize playbooks tailored to EMEA personas, industries, and territories
• Use Birdeye Agentic AI + leading LLM integrations for research, personalization, and intelligent outreach Implement a rigorous operating rhythm for activities, connects, meetings, conversions, and pipeline

Partner Closely With EMEA Leadership

• Work with EMEA Sales Directors to align weekly priorities, territory plans, and coverage
• Collaborate with EMEA Marketing on outbound campaigns, event follow-up, and sequence strategy
• Work with RevOps on forecasting, dashboards, conversion analytics, and optimization

Own Pipeline Quality & Consistency

• Ensure the team hits targets for:
• Meetings Held- SAL SQL conversion- Pipeline Created
• Strengthen meeting quality through structured frameworks, discovery coaching, and roleplay
• Hold the line on data accuracy, process adherence, and CRM discipline

Scale With Precision

• Create clear progression paths for top BDRs into EMEA AE and senior roles
• Build succession, depth, and bench strength as the team expands
• Keep the team ahead of market standards through continuous iteration

What You Bring

Experience

• 3+ years leading BDR teams in high-growth B2B SaaS
• Strong track record generating pipeline into UK + broader EMEA markets
• Evidence of driving conversion improvements, not just activity volume
• Deep understanding of outbound prospecting, cold calling, and persona-based outreach

Leadership

• Hands-on coach who leads from the front listening to calls, guiding talk tracks, improving execution
• Strong cultural leader with high expectations and high support
• Able to build, scale, and professionalize a team that operates to European standards

Technical Strength

• Proficiency in Salesforce, Salesloft/Outreach, LinkedIn Navigator, intent data, and AI-driven workflows
• Strong analytical mindset; able to diagnose gaps and fix them fast

Bonus

• Experience working in or supporting EMEA sales environments
• Background in local search, martech, reviews, or CX software
• Experience integrating AI into outbound sales motions

• A seat at the table with EMEA Sales, Marketing, and RevOps leadership
• Ownership of one of the most strategically important pipeline teams in the business
• Best-in-class AI tooling and access to top-tier LLM integrations
• A culture rated among the best on RepVue, backed by leaders who invest in people
• Clear upward mobility into senior leadership roles
• A chance to build a truly world-class EMEA outbound engine from India

Youll be joining a company that wins with a product that dominates, a culture that supports, and a

vision that leads.