Job Description
Area(s) of responsibility
JOB Description
- 15+ years in Oracle CX domain, with at least 5+ years in Oracle CX cloud working as pre-sales or client-facing solution architecture roles.
- Strong ability to design end-to-end CX architectures, data flows, and integration patterns.
- Hands on experience in Oracle CX cloud products like Oracle Sales Cloud / CX Sales, Sales Planning & Forecasting, Incentive Compensation (OIC), Partner Relationship Management (PRM), Marketing & Engagement (Eloqua), Oracle Service Cloud, Field Service Cloud (OFSC), Oracle Commerce Cloud (OCC)
- Experience building POCs, demo environments, and prototypes.
- Experience in latest CX technologies like Chatbots, Digital Assistant, and AI-driven service flows etc.
- Working knowledge of SaaS implementation methodology (Oracle Unified Method – OUM / True Cloud Method)
- Experience of Oracle CPQ will be a plus
- Good to have certifications Oracle CX
- Good communication, interpersonal skill, and soft skills
- Should Gather, analyze, internalize, and advocate for the customer requirements around their selling processes.
- Prior EBS experience within last 5 years is nice to have.
- Must be well versed in EBS solutioning and implementation
- Should have exposure in migrating Oracle EBS to Fusion/Cloud.
Skills
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About Company
Birlasoft careers offer an exciting opportunity for professionals to be part of a global information technology services provider that is part of the esteemed CK Birla Group. Birlasoft specializes in delivering IT consulting, custom applications, digital transformation solutions, and enterprise application services to businesses worldwide. Embarking on a career with Birlasoft means joining a diverse and dynamic team dedicated to creating value and driving innovation for clients across industries. The company fosters an inclusive culture where learning and growth are encouraged, empowering employees to excel and thrive professionally. Birlasoft is committed to providing a collaborative environment where talent is nurtured, and every individual can make a significant impact. Join Birlasoft for a career where you can be part of redefining the future of IT services and consulting.
Important dates & deadlines?
Application Deadline
16 Nov 26, 10:20 AM IST
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