BLS International - Global Head - Human Resources

Job Title : Global Head - Human Resources.

Reporting to : CHRO.

Role Overview:

• The Global Head - Human Resources will lead and drive the organization's global HR strategy, operations, and transformation initiatives across all regions.
• This role is responsible for building a high-performing, future-ready workforce by strengthening HR operations, talent management, leadership development, performance management, and employee experience, while ensuring compliance and cost optimization across geographies.
• The incumbent will work closely with global leadership teams as a strategic HR Business Partner, aligning people strategy with business goals in a highly regulated, service-driven, and fast-growing environment.

Key Responsibilities:

Global HR Operations & Governance:

• Lead and oversee end-to-end HR operations across all countries of operation.
• Ensure compliance with local labor laws, statutory requirements, and internal HR policies.
• Standardize and streamline HR processes to improve efficiency, scalability, and governance.

HR Business Partnering:

• Act as a HR Business Partner to senior leaders and their teams across regions.
• Provide consultative support on workforce planning, organization design, employee relations, performance, and change management.
• Support leaders in driving people-related decisions aligned with business growth and operational demands.

HR Transformation & Process Standardization:

Drive global HR transformation initiatives including:

• Standardizing HR policies, frameworks, and SOPs.
• Enhancing HR technology and automation.
• Improving turnaround times and service delivery.
• Implement best practices in employee experience, payroll, benefits management, and employee lifecycle management.

Cost Optimization & Workforce Efficiency:

• Partner with Finance and Leadership teams to manage HR budgets and optimize people-related costs.
• Drive workforce productivity, headcount rationalization, and efficient resourcing strategies.
• Monitor and benchmark compensation and benefits to ensure cost-effectiveness and market competitiveness.

Talent Management & Succession Planning:

• Develop and implement a structured global talent management framework.
• Identify critical roles and high-potential talent across the organization.
• Drive succession planning for leadership and key positions.
• Support internal mobility, career development, and leadership pipeline building.
• Establish and lead Development Centers to identify, assess, and develop key talent.

Performance Management & High-Performance Culture:

• Lead and strengthen the Performance Management System (PMS) globally.
• Ensure alignment of individual goals with business objectives and outcomes.
• Establish structured feedback mechanisms, continuous performance conversations, and fair evaluation processes.
• Align increments, promotions, and rewards with performance results and market benchmarking.

Key Competencies & Skills:

• Deep expertise in HR transformation, and process standardization.
• Strong HR Business Partnering capabilities with senior leadership.
• Expertise in talent management, succession planning, and leadership development.
• Proven experience in performance management, rewards, and benchmarking.
• Strong change management and stakeholder influencing skills.
• Excellent analytical and problem-solving abilities.

Experience & Qualification:

• 15+ years of progressive HR leadership experience.
• MBA/PG in HR.
• Experience working with distributed, diverse, and large-scale workforces.