Technical Implementation Consultant

Make Your Mark
BlackLine is seeking a Technical Implementations Consultant. The primary purpose of the Technical Implementations Consultant is to assist our clients technical teams during the implementation of BlackLine products. The Technical Implementation Consultant will act as the primary liaison with client technical teams to ensure the clients technical environment can sustain and support BlackLine products. The Technical Implementations Consultant will collaborate and provide support to other internal BlackLine professionals during all phases of implementation projects.
Youll Get To

• Support BlackLine implementation projects and act as a technical resource for clients and Professional Services team
• Work with clients and management to define and document business requirements in order to set up web services connections, APIs and/or comparable solutions
• Configure BlackLine web services and APIs in order to establish data connectivity for clients existing ERP systems.
• Participate in multiple concurrent implementation projects with little supervision
• Maintains thorough documentation throughout the implementation to include billable hours, Salesforce notes & documentation, expense management, et cetera
• Manage and sets proper expectations with stakeholders (internal & client) throughout the implementation lifecycle
• Train and advise clients to properly use BlackLine products to best fit their individual needs based on best practices
• Obtain buy-in from clients on features and functionality of BlackLine products
• Offer recommendations to clients for improving performance gaps and system options to achieve best functionality
• Assess and troubleshoot & test BlackLine products during the implementation cycle
• Perform other tasks and responsibilities as assigned
  

What Youll Bring

• Bachelors degree and 5+ years of relevant work experience
• Demonstrated strong technical problem-solving & critical thinking skills
• Experience in a client-facing role
• Previous implementation experience
• Ability to maintain multiple shifting priorities simultaneously Exemplary communication skills, both verbal and written; must be able to communicate effectively with all levels of contacts in the organization (support staff to VPs and Controllers)
• Experience in a SaaS technology environment
  

Were Even More Excited If You Have

• Knowledge of web services including SOAP, WSDL and UDDI, JSON messaging

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Get Hired
• Knowledge of API installation and troubleshooting
• Knowledge of middleware systems and configuration for ERP systems such as SAP, Oracle, et cetera
• Knowledge of accounting terminology
• Knowledge of SQL
  

Thrive At BlackLine Because You Are Joining

• A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the worlds most trusted name in Finance Automation!
• A culture that is kind, open, and accepting. Its a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
• A culture where BlackLiners continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.
  

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 3 days a week.
Accommodations
BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.