Job Description
This role requires strong commercial ownership - balancing client success, performance optimization, compliance, and scale. The ideal candidate understands the economics of inbound calls and leads, works closely with internal traffic and operations teams, and acts as a trusted partner to buyers and agencies in the US market.
Key Responsibilities
Client & Account Management
- Own end-to-end relationships with US clients, agencies, and buyers
- Act as the primary point of contact for performance, delivery, quality, and scaling discussions
- Manage daily communication, reporting, and expectations across multiple active accounts
- Build long-term, trust-based relationships focused on sustainable growth
- Monitor and optimize Pay-Per-Call and Lead Gen campaigns against KPIs such as RPC, CPL, CPA, AHT, conversion rate, and approval rate
- Identify scaling opportunities and troubleshoot performance drops
- Work closely with media buying, affiliate, and publisher teams to align supply with demand
- Drive incremental revenue through upsells, budget expansions, and new vertical launches
- Hands-on experience managing campaigns in:
- Medicare
- Auto Insurance (calls and leads)
- Final Expense
- Debt / Financial Services
- Understand buyer requirements, call flows, lead quality parameters, and compliance constraints per vertical
- Ensure adherence to US compliance standards (TCPA, consent, call recording, scripts, and quality guidelines)
- Coordinate with call centers, QA teams, and tech platforms to maintain quality benchmarks
- Support onboarding of new buyers and campaigns, including testing and ramp-up phases
Looking to get Placed? Try our Placement Guarantee Plan
- Prepare and share daily / weekly / monthly performance reports with clients
- Translate performance data into clear insights and action plans
- Proactively communicate risks, opportunities, and recommendations to stakeholders
- 2+ years of experience in Account Management within Pay-Per-Call, Lead Generation, or Affiliate Marketing
- Proven experience handling US clients (agencies, networks, or direct buyers)
- Strong understanding of inbound call economics and lead quality metrics
- Experience working with tracking and call-routing platforms.
- Excellent communication skills with a client-first, solution-oriented mindset
- Ability to operate in fast-paced, performance-driven environments
Skills
Account ManagementIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
04 Apr 26, 01:28 PM IST
Similar Jobs
View All



