Performance Marekting Account Manager

Department Icon Digital Marketing/Marketing
Posted: 8 months ago
2-4 years
India
Digital Marketing/Marketing
work from office
Full Time

Posted: 8 months ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

We are seeking an experienced Account Manager with deep exposure to Pay-Per-Call and Lead Generation models, capable of managing and growing US-based client accountsacross high-intent verticals such as Medicare, Auto Insurance, Final Expense, and Debt.

This role requires strong commercial ownership - balancing client success, performance optimization, compliance, and scale. The ideal candidate understands the economics of inbound calls and leads, works closely with internal traffic and operations teams, and acts as a trusted partner to buyers and agencies in the US market.

Key Responsibilities

Client & Account Management

  • Own end-to-end relationships with US clients, agencies, and buyers
  • Act as the primary point of contact for performance, delivery, quality, and scaling discussions
  • Manage daily communication, reporting, and expectations across multiple active accounts
  • Build long-term, trust-based relationships focused on sustainable growth

Performance & Revenue Ownership

  • Monitor and optimize Pay-Per-Call and Lead Gen campaigns against KPIs such as RPC, CPL, CPA, AHT, conversion rate, and approval rate
  • Identify scaling opportunities and troubleshoot performance drops
  • Work closely with media buying, affiliate, and publisher teams to align supply with demand
  • Drive incremental revenue through upsells, budget expansions, and new vertical launches

Vertical Expertise

  • Hands-on experience managing campaigns in:
  • Medicare
  • Auto Insurance (calls and leads)
  • Final Expense
  • Debt / Financial Services
  • Understand buyer requirements, call flows, lead quality parameters, and compliance constraints per vertical

Operations & Compliance

  • Ensure adherence to US compliance standards (TCPA, consent, call recording, scripts, and quality guidelines)
  • Coordinate with call centers, QA teams, and tech platforms to maintain quality benchmarks
  • Support onboarding of new buyers and campaigns, including testing and ramp-up phases

Reporting & Communication

  • Prepare and share daily / weekly / monthly performance reports with clients
  • Translate performance data into clear insights and action plans
  • Proactively communicate risks, opportunities, and recommendations to stakeholders

Required Skills & Experience

  • 2+ years of experience in Account Management within Pay-Per-Call, Lead Generation, or Affiliate Marketing
  • Proven experience handling US clients (agencies, networks, or direct buyers)
  • Strong understanding of inbound call economics and lead quality metrics
  • Experience working with tracking and call-routing platforms.
  • Excellent communication skills with a client-first, solution-oriented mindset
  • Ability to operate in fast-paced, performance-driven environments

Skills: campaigns,affiliate,compliance

Skills

Account Management

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