Client Servicing

Job Title - Client Servicing

Experience - relevant 1.5 to 3 years in digital Marketing Agency

Location - Churchgate , Mumbai

Work Mode - Hybrid

:

• ? Strong understanding of performance marketing metrics (Meta, Google Ads, etc.)
• ? Good knowledge of SEO services and other digital marketing solutions
• ? Act as a point of contact for client communication and coordination
• ? Ensure timely follow-ups with internal teams for deliverables
• ? Maintain high levels of client satisfaction and retention
• ? Prepare and share regular performance updates and reports with clients
• ? Ability to handle multiple accounts and work in a fast-paced environment
• ? Excellent communication and relationship management skills
• ? Proactive approach towards solving client queries and providing strategic inputs

Desired Candidate will have :

• ? Strong communication and interpersonal skills.
• ? Attention to detail and organizational abilities.
• ? Problem-solving and proactive mindset.
• ? Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• ? Proficiency in Google Workspace and Microsoft Office.
• ? Effective execution of delivery plans.
• ? Ability to create detailed notes, meeting minutes and maintain accurate records.
• ? Competence in managing task trackers and reports generation
• ? Skill in identifying and escalating issues appropriately and timely

Qualification:

? Bachelors degree in Business Administration, Marketing, Communications, or a related field.

? A minimum of 1.5 years of experience in a client servicing role in a digital agency.