Client Servicing

Job Title - Client Servicing

Experience - relevant 1.5 to 3 years in digital Marketing Agency

Location - Churchgate , Mumbai

Work Mode - Hybrid

:

? Strong understanding of performance marketing metrics (Meta, Google Ads, etc.)

? Good knowledge of SEO services and other digital marketing solutions

? Act as a point of contact for client communication and coordination

? Ensure timely follow-ups with internal teams for deliverables

? Maintain high levels of client satisfaction and retention

? Prepare and share regular performance updates and reports with clients

? Ability to handle multiple accounts and work in a fast-paced environment

? Excellent communication and relationship management skills

? Proactive approach towards solving client queries and providing strategic inputs

Desired Candidate will have :

? Strong communication and interpersonal skills.

? Attention to detail and organizational abilities.

? Problem-solving and proactive mindset.

? Proficiency in Google Workspace and Microsoft Office.

? Effective execution of delivery plans.

? Ability to create detailed notes, meeting minutes and maintain accurate records.

? Competence in managing task trackers and reports generation

? Skill in identifying and escalating issues appropriately and timely

Qualification:

? Bachelors degree in Business Administration, Marketing, Communications, or a related field.

? A minimum of 1.5 years of experience in a client servicing role in a digital agency.