Associate Manager, Operations - R01572457

Associate Manager, Operations

Job requirements

Experience Range: 5 to 8 years of experience in project management and operations, including hands-on leadership of complex projects utilizing industry-standard methodologies Key Responsibilities:

• Lead and oversee multiple project teams to ensure timely achievement of operational objectives and project milestones
• Develop, maintain, and optimize MS Project Plans to track progress, allocate resources, and forecast project outcomes
• Apply Agile, Scrum, and SAFe methodologies to drive continuous improvement and operational efficiency
• Monitor project budgets, schedules, and risks, proactively identifying and resolving issues to minimize impact
• Coordinate with cross-functional teams to align project goals with organizational strategy and requirements
• Prepare and deliver detailed project status reports, metrics, and insights to senior management and stakeholders
• Ensure adherence to industry best practices and standards in project management
• Mentor and coach team members to foster a culture of accountability, innovation, and high performance

• Advanced proficiency in MS Project Plan for scheduling and resource management
• Strong knowledge of Agile methodologies, including Scrum and SAFe
• Experience with project management frameworks such as PMP and CSM
• Expertise in risk management and mitigation strategies
• Proficient in project budgeting and financial tracking
• Ability to develop and track key performance indicators (KPIs) for operational excellence
• Experience with process optimization and continuous improvement initiatives
• Familiarity with project management software and tools (e.g., Jira, Trello, Asana)

• Experience with large-scale enterprise transformation projects
• Working knowledge of Lean Six Sigma principles
• Familiarity with ITIL or similar operational frameworks
• Background in managing remote or distributed teams
• Expertise in change management processes
• Ability to leverage data analytics for operational decision-making

• Bachelors degree in Business Administration, Project Management, Information Technology, or a closely related discipline
• Certified Scrum Master (CSM)
• Project Management Professional (PMP) certification