Software Development Lead - R01571192

Brillio

IT / Software Development & Related

102+ Applicants

Posted: 10 hours ago

8-15 years

Bangalore, Karnataka, India

work from office

Posted: 10 hours ago

Applicants: 102+

Job Description

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Job Description

Software Development Lead

Job requirements

Experience Range: With at least 4 to 6 years of hands-on experience in Salesforce Sales Cloud and related technologies, including customization and integration projects Key Responsibilities:

Lead the design, development, and customization of Salesforce Sales Cloud solutions, delivering optimized Opportunity Management, Sales Automation, and Forecast Management capabilities

Configure and implement Territory Planning strategies within Salesforce Sales Cloud to maximize sales coverage and resource allocation, tracking improvements via performance metrics

Develop and enhance Salesforce Platform components using Apex, Lightning Web Components (LWC), and Experience Cloud, ensuring scalable and maintainable solutions

Integrate Salesforce with Genesys and other third-party systems to streamline agent workflows and improve customer service outcomes, measuring impact on response times and customer satisfaction

Build and maintain custom agents and AI frameworks for advanced automation and data-driven decision making, monitoring adoption and effectiveness

Collaborate with cross-functional teams to ensure seamless deployment and adoption of Sales & Service Cloud features, supporting user training and feedback collection

Troubleshoot, optimize, and resolve technical issues related to Salesforce Sales Cloud, Data Cloud, and custom integrations, reducing downtime and improving system reliability

Drive continuous improvement by leveraging OpenAI and other AI technologies to enhance sales processes and user experience, reporting on process enhancements

Required Skills:

Salesforce Sales Cloud

Salesforce Service Cloud

Salesforce Experience Cloud

Salesforce Platform customization

Apex programming

Lightning Web Components (LWC)

Genesys integration

Agentforce platform

Salesforce Data Cloud

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Custom agent development

Preferred Skills:

Expertise in AI frameworks and OpenAI integration

Advanced skills in Territory Planning within Salesforce

Salesforce Certified Application Architect

Experience with large-scale Salesforce deployments

Desired Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a closely related discipline

Salesforce Certified Platform Developer I or II

Salesforce Certified Sales Cloud Consultant

Salesforce Certified Application Architect (preferred)

Skills

SalesforceCustomer ServiceTeams

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About Company

Brillio, founded in 2012, is headquartered in Plano, Texas and operates in IT Services and IT Consulting. It operates as private, with a global workforce of approximately 4000+.

Important dates & deadlines?

Application Deadline

16 Nov 26, 04:49 PM IST

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