About Broadway

Role Overview

Key Responsibilities

Talent Acquisition & Onboarding

• Drive end-to-end hiring for all store positions.
• Ensure manpower requirements are fulfilled within agreed timelines.
• Conduct screening, interviews, salary discussions, and offer rollouts.
• Coordinate joining formalities and induction programs.
• Ensure a seamless onboarding experience for all new hires.
• Maintain hiring dashboards and recruitment trackers.

Employee Experience & Engagement

• Act as the primary HR point of contact for store employees.
• Drive employee engagement initiatives, celebrations, and recognition programs.
• Conduct regular employee connects and pulse checks.
• Support conflict resolution and employee grievance handling.
• Foster a positive, inclusive, and high-performance work environment.

HR Operations

• Manage employee lifecycle processes from onboarding to separation.
• Ensure accurate employee records and documentation.
• Support payroll inputs, attendance validation, leave management, and shift-related concerns.
• Drive HRMS adoption and employee compliance on systems.
• Coordinate issuance of letters, confirmations, transfers, and other employee documentation.

Attendance & Workforce Management

• Monitor attendance, punctuality, roster adherence, and absenteeism.
• Work closely with Department Managers on manpower planning.
• Track productivity and workforce utilization metrics.
• Identify attendance trends and recommend corrective actions.

Performance Management

• Support implementation of performance management processes.
• Assist managers in goal setting, reviews, and feedback discussions.
• Track probation confirmations and employee development plans.
• Ensure timely closure of performance-related actions.

Learning & Development

• Coordinate induction and store training programs.
• Facilitate product, process, and behavioural training initiatives.
• Track training completion and effectiveness.
• Support capability-building programs across store teams.

Compliance & Employee Relations

• Ensure adherence to labour laws, company policies, and statutory requirements.
• Drive POSH awareness and compliance initiatives.
• Support disciplinary processes and investigations when required.
• Maintain employee files and statutory documentation.
• Ensure compliance with audit requirements and internal controls.

Culture & Employer Branding

• Champion Broadway's culture and values within the store.
• Drive initiatives that improve retention and employee satisfaction.
• Support internal communication and culture-building activities.
• Represent the People Office during store events and business initiatives.

Desired Candidate Profile

Education

• Graduate in Human Resources, Business Administration, Psychology, or related field.
• MBA/PGDM in HR preferred.

Experience

• 2–5 years of HR Generalist or HRBP experience.
• Prior experience in Retail, Hospitality, QSR, Fashion, Beauty, or Consumer Businesses preferred.
• Experience handling frontline workforce management is highly desirable.

Skills

• Strong interpersonal and stakeholder management skills.
• Recruitment and talent acquisition expertise.
• Understanding of labour laws and HR compliance.
• HRMS proficiency (Keka preferred).
• Strong communication and problem-solving skills.
• Ability to thrive in a fast-paced retail environment.