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Job Description
Job Overview
We re hiring a Customer Service Executive to join a fast-growing online gaming company.
If you re enthusiastic, reliable, and passionate about delivering top-tier support and youre comfortable working remotely in a structured environment, we d love to hear from you!
Key Responsibilities
- Handle customer queries via chat and phone (inbound & outbound)
- Assist players with account, deposit, withdrawal, and gameplay-related issues
- Adhere to SOPs and company protocols
- Maintain accurate records and update internal systems
- Use Excel for data tracking and basic reporting
- Deliver timely, professional, and empathetic customer service
Skills
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