An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.
Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.
Job Description
About the Role
Product training is a key pillar in our strategy to drive adoption and maximise the impact of our offerings. As a Product Manager, you will play a pivotal role in delivering product demonstrations and providing hands-on support, ensuring customers are confident and successful in using our solutions.
Key Responsibilities
- Deliver engaging online and face-to-face product demonstrations to clients and educators.
- Plan and conduct refresher training sessions for teachers to ensure continued effective product use.
- Track product usage and share fortnightly reports with product specialists, ensuring benchmarks are met.
- Gather and communicate customer feedback to the editorial team to support product improvements.
- Maintain strong, ongoing client relationships, providing timely support and updates.
- Monitor and ensure adherence to all service quality parameters.
- Keep internal teams informed of product updates and new features.
- Identify and support the onboarding of freelance trainers as part of the regional training network.
Qualifications and Experience
- Graduate or Postgraduate degree in English or Education preferred
- Experience in the education or academic sector is desirable
- 37 years of experience in product training, client servicing, or account management
- Proficient in MS Office with good analytical and reporting skills
Skills
Product ManagerIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
Similar Jobs
View all
New Product Management roles in Agra.
One email a day. Unsubscribe any time.
