Atlassian Products-Practice Head/Solution Architect

Key Responsibilities

1. Cloud Enterprise Solutions

• Lead end-to-end delivery of Atlassian cloud initiatives including migrations, implementations, and managed services.
• Drive adoption and optimization of Atlassian tools such as Jira and Confluence.
• Ensure scalable, secure, and high-performing cloud environments for enterprise clients.
• Build and mentor high-performing delivery teams across support, consulting, and engineering.

2. Product Management & Innovation

• Define and execute the Atlassian practice roadmap aligned with business strategy.
• Drive innovation through emerging capabilities such as AI-powered workflows using Rovo and tools like Jira Product Discovery.
• Identify new service offerings, accelerators, and solutions within the Atlassian ecosystem.
• Collaborate with stakeholders to deliver business-centric solutions and measurable outcomes.

3. Governance & Scaling

• Establish governance frameworks, best practices, and standards for Atlassian implementations.
• Oversee system architecture, configurations, integrations, and data management strategies.
• Ensure compliance, security, and performance optimization across platforms.
• Drive scalability of solutions to support enterprise growth.

4. System of Work Enablement

• Act as a strategic advisor to leadership and clients on improving ways of working using Atlassian tools.
• Enable cross-functional collaboration, operational visibility, and workflow efficiency.
• Reduce silos and fragmentation across departments through integrated solutions.
• Lead change management and user adoption initiatives.

Key Qualifications

• Bachelors or Masters degree in Engineering, IT, Business, or related field.

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• 10+ years of experience in IT services, with strong exposure to Atlassian products and ecosystem.
• Proven experience leading large-scale Atlassian implementations and cloud migrations.
• Strong understanding of enterprise architecture, Agile/DevOps practices, and collaboration tools.
• Experience in building and scaling practices or business units is highly preferred.
• Atlassian certifications (e.g., ACP) are a plus.

Key Skills & Competencies

• Strategic leadership and stakeholder management
• Deep expertise in Atlassian suite and cloud ecosystem
• Innovation mindset with focus on AI and automation
• Strong governance, risk, and compliance orientation
• Excellent communication and consulting skills
• Ability to drive transformation and change at scale