CMT Coordinator (Service Contract / Pricing)

Job ID: R43973
CMT Coordinator (Service Contract / Pricing)
Primary Location: Chennai, Tamil Nadu India
C.H. Robinson is seeking a CMT Coordinator to join our team. In this role, you will be the primary contact for regional contract management teams, ensuring the accuracy and validity of ocean contracts and rates. You will manage the documentation and maintenance of all CMT carrier processes, acting as the subject matter expert for contract-related issues. This position requires a highly organized professional with a passion for exceptional customer service and the ability to thrive in a dynamic environment. If you are detail-oriented, creative, and forward-thinking, we want to hear from you!
Duties And Responsibilities
The duties and responsibilities of this position consists of, but are not limited to, the following:

• Collaborate with CMT Team members to review, and execute various contracts and agreements between C.H. Robinson and our carriers
• Ability to comprehend rates and surcharges from various ocean carriers with multiple trade lanes
• Inquire when carrier instructions or details are different from CMT teams guidance
• Ensure contracts meet legal, compliance, and regulatory requirements per internal processes and procedures
• Responsible for updating the AMDs in the OBM while validating discrepancies with the CMT teams
• Maintain base rates, surcharges and amendments in the OBM
• Maintain most up-to-date contracts in internal system
• Document carrier SOPs
• Identify areas for improvement related to C.H. Robinsons contract processes and workflows
• Develop, maintain and manage processes related to contracts submission, documentation, review, and retention i.e. all forms, templates, terms
• Collect and maintain company contracts, approvals, signatures, and related documents
• Contribute to general team initiatives, including taking on special projects as necessary
• Other duties or responsibilities as assigned according to the team and/or country specific requirements
  

Qualifications
Required:

• Bachelors degree from an accredited college or university
• Minimum 2 years pricing and contract management experience
  

Preferred:

• Previous ocean modal or ocean pricing experience
• Demonstrated negotiation, collaboration, and influencing skills
• Demonstrated verbal and written communication and multi-tasking skills, including excellent project and meeting management
• Proficient in Microsoft Office Suite of products
• Ability to multitask, prioritize, and work efficiently while collaborating on multiple subjects
• Identify and escalate issues when needed
• Strong ability to build relationships, gain credibility, and partner with others
• Confidence operating independently in a fast-paced, rapidly changing environment
• Experience working in a professional, corporate setting, where strong communication skills are necessary
• Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization
• Values a diverse and inclusive work environment
  

Your Health, Wealth, and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Group Mediclaim Policy (GMC)
• Group Personal Accident (GPA) policy
• Covid-19 related coverage and reimbursement
• Employee State Insurance Corporation (ESIC)
• Group Term Life (GTL) Insurance Plan for employees
• Employee Stock Purchase Plan (ESPP)
• Investment Declaration & Flexi Benefit Plan
• Variable Pay based on position
• Flexible work arrangements
• Paid Privilege, Casual and Sick Leaves
• Paid Maternity & Paternity Leaves
• Paid Compassionate Leaves
• Paid Public Holidays
• Paid time off to vote
• Reward & Recognition Program
• Wedding Allowance
• Special Mobility Assistance
• Employee Wellness Initiatives
• Plus a broad range of career development, networking, and team-building opportunities
  

Equal Opportunity Employer
C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. Were committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.