Quality Analyst

– Quality Coordinator, Quality & Risk Management (QRM)

Position

Quality Coordinator – QRM

Reports to

Quality Lead

Location

Bengaluru

Type

Full-time

Job Summary:

The Quality Coordinator will be responsible for assisting Quality Lead in driving quality control practices across SDU Group. with a focus on maintaining high-quality standards required for peer reviews, regulatory inspections, firm ratings and business excellence.

Key Responsibilities:

Ensuring compliance with the Firms Quality Control and Risk Management Manual:

• Assist Quality Lead in implementing and overseeing the firms system of quality control/ risk management across various divisions.
• Assist in developing and maintaining firm-wide policies and procedures addressing leadership responsibilities, ethical requirements, client acceptance, human resources, engagement performance, and monitoring.

Monitoring & File Reviews:

• Continuous monitoring and timely closure of conflict check process.
• Monitoring compliance to client acceptance and continuance process.
• Monitor the effectiveness of the quality control and risk management system through periodic internal reviews and file inspections.
• Document findings and work with engagement teams to implement corrective actions.

Regulatory and Peer Review Preparation:

• Maintain documentation and support the firm in preparing for Peer Reviews, Quality Review Board (QRB) and NFRA inspections.
• Assist in compilation and reporting of audit quality indicators.

Training and Development:

• Organize training sessions for staff, students and interns on Quality Control Manual, Risk Management Manual, ICAI regulations, standards on quality, code of ethics, etc.
• Maintain training records.

Ensuring sufficient documentation across divisions to:

• Ensure correctness and completeness of documentation related to various aspects relating to quality and risk management.
• Ensure these documents are easily accessible and retrievable, when required.
• Ensure any irrelevant or redundant information or documents are not retained in any of the folders across the organisation.

Maintenance & Reporting:

• Assist Quality Lead in the custodianship of Quality Control and Risk Management Manuals; and ensure these manuals are current and accessible.
• Prepare MIS on various quality metrics for disseminating to PRiSM. .

Qualifications & Experience:

• Semi-qualified CAs/ICWAs or ACCA or management graduates who are interested in the sphere of quality management / business excellence.
• Quality specialists who have completed certification course in quality management.
• Any person, though not having direct experience in this sphere, is ready to explore and broad base his/her knowledge. Can be from any stream of academics.
• A person who is considering rejoining workforce after a break and has experience in audit/consulting work.

Key Competencies:

• Meticulous documentation discipline and attention to detail; ability to read working-paper files critically.
• Tactful communicator across all service divisions and partner levels, while preserving QRMs objectivity; discretion with client and inspection information.
• Proficiency in Microsoft Office and SharePoint; comfort with checklists, registers and dashboards.
• Fast learner and inquisitiveness in building knowledge repertoire around quality, risk and business excellence.
• Adaptability and agility to align with the organisations quality and risk mission.