Head - Talent Acquisition & HR Business Partner - D2C/eCommerce

About the Role:

We are looking for a dynamic Head of Talent Acquisition & HRBP to lead the people agenda for a fast-growing D2C - E-commerce consumer business.

This is a high-impact role combining Talent Acquisition, Business HR, Organization Building, and People Strategy. The person will work closely with the founders and business leadership to build high-performing teams, strengthen the organization's talent pipeline, and create scalable people processes aligned with the company's growth plans.

Key Responsibilities:

1. Talent Acquisition & Organization Building:

• Own the end-to-end Talent Acquisition strategy across corporate, business, commercial, digital, technology, supply chain and leadership roles.
• Build a strong talent pipeline across D2C, E-commerce, FMCG, Consumer and Start-up ecosystems.
• Partner with founders and functional leaders on leadership hiring and critical positions.
• Drive employer branding, talent mapping, succession pipelines and proactive hiring.
• Build and scale the TA team, processes, hiring metrics and recruitment governance.
• Improve quality of hire, hiring TAT, offer-to-join ratio and cost of hiring.

2. HR Business Partnering:

• Act as the strategic HR Business Partner to business and functional leadership.
• Translate business plans into people strategies around organization structure, workforce planning, capability building and productivity.
• Drive employee lifecycle initiatives including onboarding, performance management, engagement, retention and exits.
• Partner with leadership on organizational design, role architecture and manpower planning.
• Identify talent and organizational challenges and provide data-backed solutions.

3. Performance & People Management:

• Drive the performance management framework, goal setting, reviews and calibration.
• Develop initiatives around employee engagement, retention, rewards and recognition.
• Identify high-potential talent and support succession planning.
• Build a high-performance culture aligned with the company's growth stage.

4. People Analytics & HR Processes:

• Develop and track HR dashboards covering headcount, hiring, attrition, productivity, cost, hiring TAT and other key people metrics.
• Use people data and business metrics to identify trends and support decision-making.
• Establish scalable HR processes and policies suitable for a rapidly growing organization.
• Ensure HR practices remain aligned with business requirements and applicable employment regulations.

What We Are Looking For:

• 8+ years of overall HR experience, with strong exposure to both Talent Acquisition and HR Business Partnering.
• Experience working with D2C, E-commerce, FMCG, Consumer Brands or high-growth Start-ups.
• Strong experience in leadership hiring and building teams in a high-growth environment.
• Demonstrated ability to partner directly with Founders, CXOs and senior business leaders.
• Strong understanding of commercial and business functions such as Sales, Marketing, E-commerce, Supply Chain, Finance and Operations.
• Strong stakeholder management, communication and influencing skills.
• Ability to operate strategically while remaining hands-on in execution.
• Strong understanding of people analytics, performance management, organization design and workforce planning.
• Experience in building HR processes and teams from a scaling-stage environment will be an advantage.

Ideal Candidate Profile:

The ideal candidate would be someone who has grown beyond a traditional recruitment role and can own both the talent agenda and broader HRBP charter.

Someone who understands how a D2C - E-commerce business operates, can identify the right talent for growth, partner with business leaders on people decisions, and build the HR function required to support the next stage of scale.

Contact: Somesh, 8817160365