US Onboarding Specialist

• Managing the complete on boarding cycle (paperwork, compliance background check, drug test, etc.)for the newly identified hires based on different hiring requirements.
• Answering candidate questions regarding the process and keeping them engaged throughout the process .
• Effectively documenting and reporting the status of each candidate continuously.
• Escalating any issues to the Onboarding Leads without delay.
• Internal Audit clearance for On-Boarding Case, once Onboarding process is complete.

Required Knowledge, Skills, and Experience

• Degree in a related field (Business, Human Resources, Communication, etc.)
• 6 months work experience in at least one of the listed fields: - Human resources (preferred) - Call centre (preferred) – US staffing
• Strong English communication skills (verbal and written)- being able to articulate complex information in a simple manner
• Prior work experience that required using English skills at least 50% of the day
• Strong learning aptitude and ability to apply new information to the day-to-day work immediately. Ability to self-learn.
• Self- starter
• Ability to handle high volume work environment
• Ability to resolve issues, concerns, and disagreements in a professional manner
• Ability to work at nights

PREFERRED REQUIREMENTS

• Exposure to US employment laws and regulations
• Prior experience in US Staffing
• Prior experience with utilizing 3rd party background check companies
• Prior experience with utilizing computer database