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Job Description
OSS & AIOps Engineer
Role Summary
The OSS & AIOps Engineer will build OSS intelligence and AIOps capabilities to support autonomous network operations. The role focuses on inventory intelligence, alarm correlation, fault management, KPI modelling, data aggregation, event processing, service assurance, and AI-assisted operational workflows across mobile, fixed, transport, cloud, and service domains.
Key Responsibilities
- Design and implement OSS intelligence solutions for autonomous network operations.
- Build inventory and topology models using configuration, resource, service, and dependency data.
- Develop alarm correlation, event enrichment, deduplication, suppression, root-cause analysis, and service impact workflows.
- Define and implement KPI aggregation and performance models across RAN, Core, Transport, IP/MPLS, SD-WAN, Cloud, and OSS domains.
- Support AIOps use cases including anomaly detection, incident prediction, event correlation, prioritization, and service impact analysis.
- Build data pipelines integrating EMS/NMS, inventory systems, assurance tools, telemetry platforms, ticketing systems, and log platforms.
- Integrate OSS platforms with AI/ML, orchestration, automation, and event-driven systems.
- Implement TM Forum Open API integrations for inventory, alarm, performance, service assurance, and trouble ticket management.
- Support closed-loop automation through operational state, topology context, fault insights, and KPI intelligence.
- Enable AI/LLM, RAG, knowledge graph, and agentic AI use cases using OSS data.
- Establish data quality, reconciliation, governance, and service dependency models.
- Support graph-based topology modelling and digital twin initiatives.
Required Experience
- 7+ years in OSS engineering, network assurance, telecom operations, service assurance, or AIOps.
- Strong experience in fault management, alarm correlation, performance management, inventory, and service assurance.
- Experience with multi-vendor OSS/NMS environments.
- Knowledge of telecom domains including RAN, Core, Transport, IP/MPLS, SD-WAN, Cloud, and Fixed Networks.
- Experience with AIOps, event correlation, anomaly detection, root-cause analysis, and incident prediction.
- Understanding of TM Forum Open APIs, telecom data models, inventory, topology, and service dependencies.
- Experience building data pipelines, integrations, and event-driven architectures.
Technical Skills
- OSS assurance and inventory platforms
- Alarm and fault correlation
- Performance KPI modelling and analytics
- AIOps concepts and event processing
- Data aggregation, enrichment, and reconciliation
- TMF Open APIs
- Inventory and topology modelling
- Root-cause analysis and service impact modelling
- Graph databases and graph-based data models
- API integration and automation
- Python or similar scripting languages
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Preferred Certifications
- TM Forum Open API Certification
- TM Forum Autonomous Networks Certification
- ITIL, DevOps, or SRE Certifications
- Relevant OSS, Cloud, AI, or Data Engineering Certifications
Nice to Have
Experience with ServiceNow, Netcracker, Amdocs, Ericsson, Nokia, IBM, Splunk, Dynatrace, Moogsoft, BigPanda, Kafka, Elasticsearch/OpenSearch, BigQuery, Vertex AI, vector databases, semantic search, knowledge graphs, and LLM-powered network operations solutions.
- Grade Specific
Skills
PythonDevopsItilScripting LanguagesApiCloudIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Capgemini was founded by Serge Kampf in 1967 as an enterprise management and data processing company. The company was founded as the Société pour la Gestion de l'Entreprise et le Traitement de l'Information (Sogeti).
In 1974, Sogeti acquired Gemini Computer Systems, an American company based in New York. In 1975, having made two major acquisitions of CAP (Centre d'Analyse et de Programmation) and Gemini Computer Systems, and following the resolution of a dispute with the similarly named CAP UK over the international use of the name 'CAP', Sogeti renamed itself as CAP Gemini Sogeti.
Capgemini stands as a global leader in consulting, technology services, and digital transformation, recognized for its commitment to delivering innovative solutions that enable clients to navigate the complexities of the digital era. With a presence in more than 40 countries, Capgemini leverages its deep industry expertise and cutting-edge technologies such as cloud, digital, and platforms to help businesses reimagine their operations and achieve substantial outcomes.
The company's approach is deeply rooted in a powerful collaborative ethos, partnering with clients to address their most critical business challenges and opportunities. A Capgemini career offers a window into the forefront of technological advancements and transformative projects across various industries, making it a highly sought-after workplace for those looking to make a significant impact in the tech sector.
Embarking on a Capgemini career means joining an innovative and inclusive community where continuous learning and professional growth are not just encouraged but embedded in the company's culture. Capgemini is dedicated to nurturing talent and providing its employees with the tools and opportunities to excel and drive change. A Capgemini career is characterized by a diverse and dynamic environment where individuals from various backgrounds come together to solve complex problems and deliver exceptional value to clients.
The company's commitment to employee development is evident through its extensive training programs, mentorship opportunities, and a career path that offers both vertical and horizontal progression. For those passionate about leveraging technology to make a difference, a Capgemini career provides an enriching platform to develop skills, work on groundbreaking projects, and be part of a global team that values innovation, collaboration, and making a positive impact on the world.
Important dates & deadlines?
Application Deadline
13 Nov 26, 06:59 PM IST
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OSS & AIOps Engineer II 9 To 16 Years II Pan India
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