Job Description
- Excellent verbal and written communication skills
- Customer-focused and empathetic approach
- Ability to handle patient complaints professionally
- Strong listening and problem-solving skills
- Knowledge of hospital services and patient care processes
- Good computer proficiency (MS Office, HIS/CRM systems)
- Ability to work in rotational shifts
- Handle inbound and outbound patient calls professionally and courteously.
- Provide information regarding hospital services, departments, doctors, and specialties.
- Schedule, reschedule, and cancel patient appointments.
- Guide patients regarding admission, discharge, diagnostics, and health check packages.
- Address patient concerns, complaints, and service-related queries.
Skills
CRMCommunicationPatient CareIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Important dates & deadlines?
Application Deadline
02 Dec 26, 02:25 PM IST
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