60600-Customer Relations Coordinator

Department Icon Operations Maintenance & Support
85+ Applicants
Posted: 18 hours ago
2-5 years
Bangalore, Karnataka, Apollo Hospitals Sarjapur Road, Karnataka (Hospital), India
work from office

Posted: 18 hours ago
|
Applicants: 85+
Job Description
About Company
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Job Description

  • Excellent verbal and written communication skills
  • Customer-focused and empathetic approach
  • Ability to handle patient complaints professionally
  • Strong listening and problem-solving skills
  • Knowledge of hospital services and patient care processes
  • Good computer proficiency (MS Office, HIS/CRM systems)
  • Ability to work in rotational shifts
    • Handle inbound and outbound patient calls professionally and courteously.
    • Provide information regarding hospital services, departments, doctors, and specialties.
    • Schedule, reschedule, and cancel patient appointments.
    • Guide patients regarding admission, discharge, diagnostics, and health check packages.
    • Address patient concerns, complaints, and service-related queries.

Skills

CRMCommunicationPatient Care

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About Company

Apollo Hospitals Enterprise Limited is an Indian multinational healthcare group which operates a major network of hospitals, pharmacies, primary care and diagnostic clinics across Asia.

Important dates & deadlines?

Application Deadline

02 Dec 26, 02:25 PM IST

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60600-Customer Relations Coordinator

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