Co-Ordinator

Healthcare Coordinator –

Job Title: Healthcare Coordinator
Industry: Healthcare / Hospital / Clinic / Healthcare Services
Department: Operations / Patient Services

Job Summary:
The Healthcare Coordinator is responsible for coordinating patient services, appointments, medical documentation, communication between patients and healthcare professionals, and day-to-day administrative activities to ensure smooth patient care and operations.

Key Responsibilities

• Coordinate patient appointments, consultations, follow-ups, and procedures.

• Communicate with patients regarding appointments, instructions, and required documents.

• Coordinate between doctors, nurses, diagnostic centers, insurance teams, and other departments.

• Maintain accurate patient records and healthcare documentation.

• Handle patient queries and resolve routine service-related issues.

• Assist with admission, discharge, referral, and follow-up processes.

• Coordinate insurance/TPA documentation and approvals where applicable.

• Track patient cases and ensure timely follow-ups.

• Prepare reports and maintain operational records.

• Ensure compliance with hospital/clinic policies, confidentiality requirements, and applicable healthcare regulations.

• Support the healthcare team with administrative and coordination activities.

Required Skills