Sales And Marketing Specialist

Location: Indore, Madhya Pradesh

Job Type: Full-time | On-site

Industry: Automotive Car Care & Detailing

Carnaama is a growing premium car detailing studio in Indore, offering professional automotive care services including PPF, Ceramic Coating, Car Detailing, Paint Protection and other car care solutions.

We are looking for a motivated Sales & Marketing Executive who can help us grow our customer base and revenue through sales, customer relationships, lead follow-ups and business development activities.

The primary responsibility of this role will be to generate and convert potential customers for Carnaamas services.

The candidate will work on both field-based business development and lead conversion, while maintaining strong relationships within the local automotive ecosystem.

• Generate new business opportunities for Carnaamas PPF, Ceramic Coating, Detailing and other car care services.
• Build professional relationships within the local automobile and car enthusiast community.
• Develop referral and networking opportunities to generate potential customers.
• Handle existing and old leads through phone calls and WhatsApp follow-ups.
• Understand customer requirements and recommend the right Carnaama service.
• Explain service benefits, pricing and packages to potential customers.
• Convert qualified leads into confirmed bookings.
• Follow up consistently with interested customers until closure.
• Maintain records of leads, follow-ups, conversions and customer interactions.
• Collect customer feedback after service completion.
• Identify opportunities for repeat business, referrals and upselling.
• Provide regular feedback to the management regarding customer requirements, market trends and competitor activities.
• Participate in marketing initiatives, promotional campaigns and local business development activities.

• Prior experience in sales, business development, telecalling or customer handling.
• Experience in the automobile industry or car showroom environment will be an added advantage.
• Good communication and convincing skills.
• Comfortable speaking with customers over phone and in person.
• Strong follow-up and relationship-building skills.
• Ability to understand customer requirements and recommend suitable services.
• Interest in cars and the automotive industry.
• Comfortable with field-based work.
• Self-motivated, disciplined and result-oriented.

We would especially prefer candidates who have previously worked in car dealerships, automobile showrooms, automotive sales or related customer-facing roles, as familiarity with the automobile industry and customer behaviour will be beneficial.

Fixed Salary + Performance-Based Incentives

Compensation will be based on experience and discussed during the interview.

• This role offers an opportunity to grow with a rapidly expanding automotive services business and take on greater responsibility in sales, business development and marketing based on performance.