CDK Global - Senior Technical Program Manager - Portfolio Management

Job Title : Senior Technical Program Manager (TPM) - Portfolio Management

Job Location : Hyderabad

Responsibilities & Essential Functions:

• Follow effective processes to optimize delivery within an agile/SAFe environment.

• Synchronizes portfolio planning, scoping, and execution processes to deliver associated projects on-time and within budget to committed roadmaps, quality gates, and performance KPIs.

• Identify project goals, scope, resources, budget, dependencies, risks.

• Develop communication, change management, risk mitigation, and governance plans.

• Execute and track projects against set goals, timelines, quality gates, and performance KPIs.

• Identify, escalate, and resolve conflicts.

• Implement large, cross-team, multi-year programs and projects.

• Efficiently and effectively:

• Sort through many competing priorities

• Define processes that improve execution precision

• Drive program execution to success, in a complex and fast paced environment

• Drive business results by championing a culture of accountability and consistent project management practices

• Direct, and be accountable for, change management within your program domain

- Proactively identify opportunities and contribute to continuous business process improvement efforts

to help streamline and standardize workflow, communication, and resource efficiencies.

• Conducts initiation and project closure activities to formalize and communicate the project acceptance and handover documentation and complete a post-implementation review to identify areas of improvement.

• Work with development leaders to define, collect, and analyze development team portfolio metrics, with an eye toward continuous improvement.

• Communicate portfolio scope, roadmap alignment, priorities, and status to governance board and stakeholders.

• Identify and manage portfolio risks and propose mitigation plans.

• Maintain awareness of industry trends, business conditions, and internal processes and practices to influence the success of portfolio initiatives.

• Provide mentoring to project managers on complex projects

• Coordinate and manage cross-functional dependencies across engineering, product, and business teams to ensure seamless project execution and alignment with strategic goals.

• Lead post-project retrospectives that maximize learning. Ensure that appropriate improvements are incorporated into future projects

Required Job Skills & Qualifications:

• Degree in Computer Science, Business, or Engineering

• 10+ years of experience in managing technical programs, projects and priorities.

• 3 years' experience leading and mentoring project management resources

• Understanding of project management tools such as JIRA, Confluence, Microsoft Project, Microsoft Office, Visio, etc.

• Strong problem-solving skills, technical aptitude, and automotive experience. Ability to think and act creatively and strategically.

• Exceptionally strong written and verbal communications with a strong aptitude for presenting thoughts and ideas to senior stakeholders.

• Excellent analysis, problem-solving, conflict management, and time management skills.

• Strong estimation, scheduling, budget, and resource allocation skills.

• Excellent interpersonal skills with the ability to negotiate and persuade key decision-makers.

• Excellent written and verbal communication skills with a strong aptitude for presenting succinctly.

• Excellent ability to set clear expectations, manage team performance, and build high morale among team members.

- Some travel may be required.

Preferred Skills & Qualifications:

• Project Management or Agile Certification (PMP, PMI-ACP, SAFe, CSP).

• Program Management Professional Certification (PgMP).

• Experience working in an agile software development environment.

• Experience in collaborating with offshore agile teams.

• Strong understanding of technology stack and product lifecycle

• Experience in collaborating across business/product lines and organizational groups.

HIGHLY VALUED:

• Ability to navigate ambiguity / competing priorities and lead large / complex initiatives

• Experience leading multiple technical programs, spanning remote cross-functional teams, ensuring KPI metrics are met, and fine-tuning the program as needed

• Experience in building effective business processes for diverse teams

• Ability to partner with cross-functional teams in a highly matrixed and global environment

• Impeccable attention to detail and a relentless focus on execution with the highest degree of quality

• Ability to work with a variety of people across the organization, including senior leaders, individual contributors and support staff

• Ability to translate ideas into clear, high impact communications

• Ability to maintain good judgment in fast-paced, high-stress environments

• Ability to excel in an ambiguous environment and effectively triage several competing priorities

Physical Requirements:

• Operate Computer Hardware and Other Office Equipment: Constantly

• Repetitive Motion: Frequently

• Position and Move Items: Seldom

• Physical Demands: Up to 15 pounds

• Remain in a Stationary Position: Constantly

• Move About: Occasionally

• Adjust Posture for Movement: Occasionally

• Ascend and Descend: Occasionally

• Observe or Inspect Details: Frequency / Duration

• Communicate Information and Ideas so that Others will Understand: Constantly

• Exposure to Outdoor Weather Conditions: Occasionally

• Detects Auditory Cues: Constantly

• Exposure to Confined Spaces: Constantly

• Operate a Vehicle Safely: Occasionally

• Ability to Navigate Airports, Transportation, and/or Other Travel Related Tasks: Occasionally