CDK Global - Senior Technical Program Manager - Portfolio Management

Job Title : Senior Technical Program Manager (TPM) - Portfolio Management

Job Location : Hyderabad
Responsibilities & Essential Functions:

- Follow effective processes to optimize delivery within an agile/SAFe environment.

- Synchronizes portfolio planning, scoping, and execution processes to deliver associated projects on-time and within budget to committed roadmaps, quality gates, and performance KPIs.

- Identify project goals, scope, resources, budget, dependencies, risks.

- Develop communication, change management, risk mitigation, and governance plans.

- Execute and track projects against set goals, timelines, quality gates, and performance KPIs.

- Identify, escalate, and resolve conflicts.

- Implement large, cross-team, multi-year programs and projects.

- Efficiently and effectively:

- Sort through many competing priorities

- Define processes that improve execution precision

- Drive program execution to success, in a complex and fast paced environment

- Drive business results by championing a culture of accountability and consistent project management practices

- Direct, and be accountable for, change management within your program domain

- Proactively identify opportunities and contribute to continuous business process improvement efforts

to help streamline and standardize workflow, communication, and resource efficiencies.

- Conducts initiation and project closure activities to formalize and communicate the project acceptance and handover documentation and complete a post-implementation review to identify areas of improvement.

- Work with development leaders to define, collect, and analyze development team portfolio metrics, with an eye toward continuous improvement.

- Communicate portfolio scope, roadmap alignment, priorities, and status to governance board and stakeholders.

- Identify and manage portfolio risks and propose mitigation plans.

- Maintain awareness of industry trends, business conditions, and internal processes and practices to influence the success of portfolio initiatives.

- Provide mentoring to project managers on complex projects

- Coordinate and manage cross-functional dependencies across engineering, product, and business teams to ensure seamless project execution and alignment with strategic goals.

- Lead post-project retrospectives that maximize learning. Ensure that appropriate improvements are incorporated into future projects

Required Job Skills & Qualifications:

- Degree in Computer Science, Business, or Engineering

- 10+ years of experience in managing technical programs, projects and priorities.

- 3 years' experience leading and mentoring project management resources

- Understanding of project management tools such as JIRA, Confluence, Microsoft Project, Microsoft Office, Visio, etc.

- Strong problem-solving skills, technical aptitude, and automotive experience. Ability to think and act creatively and strategically.

- Exceptionally strong written and verbal communications with a strong aptitude for presenting thoughts and ideas to senior stakeholders.

- Excellent analysis, problem-solving, conflict management, and time management skills.

- Strong estimation, scheduling, budget, and resource allocation skills.

- Excellent interpersonal skills with the ability to negotiate and persuade key decision-makers.

- Excellent written and verbal communication skills with a strong aptitude for presenting succinctly.

- Excellent ability to set clear expectations, manage team performance, and build high morale among team members.

- Some travel may be required.

Preferred Skills & Qualifications:

- Project Management or Agile Certification (PMP, PMI-ACP, SAFe, CSP).

- Program Management Professional Certification (PgMP).

- Experience working in an agile software development environment.

- Experience in collaborating with offshore agile teams.

- Strong understanding of technology stack and product lifecycle

- Experience in collaborating across business/product lines and organizational groups.

HIGHLY VALUED:

- Ability to navigate ambiguity / competing priorities and lead large / complex initiatives

- Experience leading multiple technical programs, spanning remote cross-functional teams, ensuring KPI metrics are met, and fine-tuning the program as needed

- Experience in building effective business processes for diverse teams

- Ability to partner with cross-functional teams in a highly matrixed and global environment

- Impeccable attention to detail and a relentless focus on execution with the highest degree of quality

- Ability to work with a variety of people across the organization, including senior leaders, individual contributors and support staff

- Ability to translate ideas into clear, high impact communications

- Ability to maintain good judgment in fast-paced, high-stress environments

- Ability to excel in an ambiguous environment and effectively triage several competing priorities

Physical Requirements:

- Operate Computer Hardware and Other Office Equipment: Constantly

- Repetitive Motion: Frequently

- Position and Move Items: Seldom

- Physical Demands: Up to 15 pounds

- Remain in a Stationary Position: Constantly

- Move About: Occasionally

- Adjust Posture for Movement: Occasionally

- Ascend and Descend: Occasionally

- Observe or Inspect Details: Frequency / Duration

- Communicate Information and Ideas so that Others will Understand: Constantly

- Exposure to Outdoor Weather Conditions: Occasionally

- Detects Auditory Cues: Constantly

- Exposure to Confined Spaces: Constantly

- Operate a Vehicle Safely: Occasionally

- Ability to Navigate Airports, Transportation, and/or Other Travel Related Tasks: Occasionally