Human Resources Manager

CGH Earth Experience is a leading hospitality group dedicated to creating authentic travel experiences that celebrate nature, culture, and local communities. Guided by the principles of responsible tourism and sustainability, we foster a people-centric workplace where collaboration, continuous learning, respect, and innovation thrive, empowering our employees to deliver exceptional guest experiences while growing professionally and personally.

Position Summary:

The HR Manager is responsible for leading the Human Resources function at the property by aligning people practices with business objectives while preserving the unique culture and values of CGH Earth. The role oversees recruitment, employee engagement, learning & development, performance management, statutory compliance, payroll coordination, industrial relations, and employee welfare to ensure an exceptional employee experience and operational excellence.

Key Responsibilities:

• Lead all day-to-day HR operations at the property.
• Manage end-to-end recruitment and ensure timely hiring.
• Coordinate employee onboarding, induction, and confirmation processes.
• Build a positive employee experience through engagement and welfare initiatives.
• Address employee concerns and support effective grievance resolution.
• Drive performance management and annual appraisal processes.
• Identify training needs and coordinate learning and development programmes.
• Coordinate payroll inputs, attendance, leave, and employee records.
• Ensure compliance with labour laws and statutory requirements.
• Maintain accurate HR documentation and HRIS records.
• Support succession planning, talent development, and employee retention.
• Partner with department heads to meet manpower and business objectives.
• Promote the organizations culture, values, and HR policies.
• Prepare HR reports and support internal and external audits.
• Perform any other HR responsibilities assigned by the General Manager or Corporate HR.

Educational Qualification:

• MBA or Post Graduation in Human Resources Management or equivalent.
• Additional certifications in Labour Laws or HR Analytics are desirable.

Experience:

• 8–12 years of progressive HR experience.
• Minimum 3–5 years as an HR Manager or Assistant HR Manager in a luxury hotel, resort, or hospitality organization.
• Experience in handling end-to-end HR operations independently.