Cafe Manager

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Qualifications

• Strong customer service skills with a focus on creating positive guest experiences and handling feedback professionally.
• Effective communication abilities for coordinating with team members, vendors, and guests, including clear verbal and written communication.
• Experience in food & beverage operations and food service, including product knowledge, hygiene standards, and basic kitchen processes.
• Sales skills to drive revenue, support upselling, manage promotions, and understand basic sales reporting.
• Prior experience in café, restaurant, or QSR management or supervision is preferred.
• Ability to lead and motivate a team, manage schedules, and train staff in service standards.
• Strong organizational and time-management skills, with attention to cleanliness, safety, and operational detail.
• Basic understanding of inventory control, cash handling, and daily reporting; familiarity with POS systems is an advantage.
• Diploma or degree in hospitality, hotel management, business, or a related field is beneficial, though relevant experience will also be considered.