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Job Description
About CheQ
At CheQ, we're turning the chaos of credit into a journey that's clear, rewarding, and even a little fun. With - 50,000 Cr+ in lifetime payments, a growing tribe of users (30%+ using more than two products), and $16M raised from marquee investors, we're fast becoming India's favorite way to go from credit-stressed to credit-smart.
Founded by ex-Flipkart leader Aditya Soni and backed by 3one4 Capital, Venture Highway, Ram Shriram, Lloyd Mathias and more, CheQ isn't just another fintech, it's a full-stack credit experience.
- Here's what makes us different:
- Credit, simplified - Track, pay, and optimise every credit card, loan, and bill in one smooth dashboard.
- AI that actually helps - Meet Wisor, India's first AI-powered credit advisor giving real financial intelligence, not just data.
- More than payments - Rewards, instant loans, and an embedded wallet all stitched into one seamless journey.
Product team@CheQ
At CheQ, we approach Products the same way we approach everything else. We love building great products, delighting our customers, and turning the complexity of a chaotic world into the simplicity of a beautiful solution that genuinely solves customer needs.
We are seeking a creative and customer-obsessed Associate Product Manager to join our Growth & Customer Experience Team. This role is perfect for innovative problem-solvers, who can think outside the box, seamlessly navigate cross-functional teams, and have an unwavering passion for enhancing user experiences that drive explosive growth.
What you'll be doing
- Cross-Pod Collaboration: Work fluidly across multiple pods (engineering, design, marketing, data) to identify growth opportunities and execute on high-impact initiatives that increase acquisition, activation, retention, and referral metrics.
- Customer Journey Mapping: Develop comprehensive user journey maps to identify friction points and growth opportunities across the entire customer lifecycle, turning insights into actionable product enhancements.
- Experiment Design & Execution: Design, prioritize, and execute rapid experiments to optimize conversion funnels and user engagement, with a focus on data-driven decision making.
- User Feedback Loops: Establish systematic ways to collect, analyze, and translate user feedback into product improvements that significantly enhance the customer experience.
- Growth Metric Ownership: Own specific growth metrics, develop hypotheses for improvement, and collaborate with cross-functional teams to implement solutions that move the needle.
- Customer Experience Innovation: Identify innovative ways to surprise and delight users through product interventions that transform routine financial transactions into memorable experiences.
What You'll need:
- Bachelor's degree in Business, Marketing, Computer Science, or a related field.
- 2-3 years of experience in product management, business analysis, or a related field within a fintech or technology company.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Excellent verbal and written communication skills, with the ability to convey complex ideas clearly and concisely.
- Ability to work effectively in cross-functional teams and manage multiple stakeholders.
- A strong interest in fintech and payments, with a desire to stay updated on industry trends and innovations.
- Proactive and self-motivated, with a high level of ownership and responsibility is a strong plus
Why should you join CheQ
You own it, we trust you
Shape your work with freedom, deliver with ownership, backed by trust.
Bold, fast & human
We push boundaries together, and deliver with agility, rigor, and heart. Always looking out for one another.
Growth by osmosis
Learn directly from a stellar leadership team with rich, diverse backgrounds.
What you will not get
- Monotony - Work is dynamic, expect variety every day.
- Slow climbs - Growth here is about leaps, not ladders.
- Layers of red tape - We believe in speed, not bureaucracy.
Skills
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