Lead - Human Resources - IT

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Role Overview :

• We are looking for an experienced HR Lead to manage and oversee end-to-end HR operations in the UAE for an IT services organization.
• The role will be responsible for HR strategy, talent acquisition, employee engagement, performance management, payroll coordination, and compliance with UAE labour laws.
• The ideal candidate should have experience managing HR functions in a technology or IT services environment.

Key Responsibilities :

• HR Strategy & Operations: Develop and implement HR policies, processes, and initiatives aligned with business objectives.
• Talent Acquisition: Drive recruitment for technical and non-technical positions, partnering with business leaders to meet hiring requirements.
• Employee Relations: Manage employee grievances, disciplinary matters, conflict resolution, and employee engagement initiatives.
• UAE Labour Law Compliance: Ensure compliance with UAE Labour Law, employment contracts, visa and work permit requirements, and applicable HR regulations.
• Performance Management: Implement performance appraisal processes, goal setting, talent development, and succession planning.
• Compensation & Benefits: Oversee compensation benchmarking, salary reviews, benefits administration, and payroll coordination.
• HR Administration: Manage onboarding, employee documentation, HR records, leave management, and employee separation processes.
• Learning & Development: Identify training needs and drive initiatives to enhance employee capabilities and leadership development.
• Business Partnering: Work closely with management and delivery teams to address workforce planning, organizational development, and people-related challenges.
• HR Reporting: Prepare and present HR dashboards covering headcount, attrition, recruitment, employee costs, and other key HR metrics.

Desired Candidate Profile :

• MBA / PGDM in Human Resources or a related discipline.
• 12 to 20 years of overall HR experience, Mandatory experience leading HR operations in the UAE.
• Prior experience in an IT services, IT consulting, or technology organization is preferred.
• Strong knowledge of UAE Labour Law, visa and work permit processes, and local HR practices.
• Experience managing end-to-end HR operations, talent acquisition, employee relations, and performance management.
• Strong stakeholder management, communication, problem-solving, and leadership skills.
• Ability to work independently and partner effectively with senior management in a multicultural environment.