Senior Product Manager

Our Team

At Cimpress Open, we are an emerging, dynamic, and expanding team dedicated to bringing Cimpress's unique mass customization capabilities to a global audience. Our ambition is to become the "print button" of the internet, leveraging the agility of a new entity within the Cimpress powerhouse.

The wider Cimpress organization comprises more than a dozen brands, collectively serving tens of millions of customers each year. Each brand offers tailored value propositions to meet the specific needs of its market. With a decentralized structure and autonomy, Cimpress empowers these brands to stay close to their customers. Cimpress Open will build on this foundation, benefiting from and advancing it through a focus on collaboration and driving positive change.

We are poised for significant growth, partnering with like-minded organizations that share our ambition to empower people worldwide to make an impression through personalized, meaningful physical products.

Our Culture: We take our work seriously, but not ourselves. We are a tightly knit, highly collaborative team that relies on open communication, psychological safety, and a healthy dose of humor to get things done. If you thrive in a friendly, witty, and fast-paced environment, you’ll fit right in.

What You Will Do

• Raise the AI Bar in Merchandising: Serve as the product champion for our AI Merchandising. You will own the strategy and execution of leveraging artificial intelligence to completely transform content management for our partner network.

• Architect the Catalogue Lifecycle: Evolve our core Catalogue Management and Lifecycle Capabilities. You'll ensure seamless tracking, optimization, and visibility of catalogue performance across all partners.

• Scale the Inventory Engine: Take ownership of managing and expanding our core Inventory services, ensuring seamless and highly reliable inventory capabilities applicable across all diverse partner models.

• Drive High-Visibility, Cross-Org Collaboration: Act as a critical bridge. You will collaborate closely with our Senior PMs to power our models across our partner ecosystems. Beyond Cimpress Open, you will skillfully navigate and manage a large set of stakeholders across the broader, global Cimpress organization.

• Own and Deliver a Bold Feature Roadmap: Translate partner pain points and emerging tech opportunities into a prioritized, high-impact backlog. You will balance rapid, high-value wins with long-term architectural scalability.

• Measure What Matters: Track and analyze key performance metrics regarding catalogue health, content accuracy, and partner onboarding efficiency to relentlessly iterate on your product space.

• Learn, Build, and Scale: Work hand-in-hand with our engineering and business teams. We don't believe in copy-pasting solutions just because they worked elsewhere; we want an entrepreneurial PM eager to experiment, raise the bar, and learn from every milestone.

Required Skill Sets

• 7+ years of experience in product management, ideally within e-commerce (experience working in a large e-commerce organisation such as Amazon or Flipkart is a plus), SaaS, digital design, or marketplace platforms.

• A strong technical curiosity, with hands-on experience using Generative AI and AI/ML automation tools, and a real interest in applying them to content and merchandising workflows.

• Hands-on experience with structured product data - complex data structures, product catalogues, data mapping, Content Management Systems (CMS) at scale, or marketplace operations.

• Exceptional stakeholder and relationship management skills - you know how to influence, align, and collaborate with engineering peers, senior product leaders, and diverse business teams.

• Top-tier communication skills, with the unique ability to translate complex data mapping and technical AI concepts into simple, crystal-clear product requirements.

• A thriving startup mindset: You are highly comfortable with ambiguity, proactive about taking initiative, and excited to wear multiple hats in a fast-paced, greenfield environment.

Why You'll Love Working Here

Cimpress Open offers an inclusive, growth-oriented environment where your impact is felt immediately. We work remotely, fostering a culture of high accountability and true autonomy. Join us to play a foundational role in a greenfield initiative that leverages cutting-edge technology to shape customer expectations and the future of Cimpress Open.

We would love to hear from you if you're ready to make a massive impact on our journey and grow hand in hand with us every step of the way.