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Job Description
Meet the Team
Cisco Cloud Control is Cisco's AI-native platform and the front door to all of Cisco. It is the unified operations platform for agentic IT, and it is designed to be the platform of record for cross-domain operations: one login, one experience across networking, security, compute, observability, and collaboration. This Platform is a substrate that AI Canvas, the AI Assistant, and Cloud Control Studio are built on, and it's the governed harness that lets operators and AI agents act on real infrastructure safely.
A platform of record is only as good as the products standing on it. Convergence comes through reusable platform services: identity, tenancy, authorization, assets, topology, telemetry, search, navigation, audit, and agent actions. Every Cisco product has to come onto those services without losing the depth its customers depend on. That is the work this role owns.
Your Impact
You be responsible for the end-to-end relationship with the portfolio of products integrating into Cisco Cloud Control. This role is prioritized to integration. We do not own the domain products themselves or the platform services they consume. We own how the two meet: the strategy, the contracts, the sequencing, and the experience a product team has when it comes onto the platform.
- Lead the integrating product portfolio. Be the single point of contact and the accountable product owner for every product already coming onto Cisco Cloud Control. Hold the plan, the sequencing, the dependencies, and the dates. Escalate early, and bring a decision rather than a status.
- Be responsible for the integration strategy. Define what it means to be on the platform: the tiers of integration, what a product gets at each tier, what it owes in return, and the order in which the portfolio moves through them. Make the calls on identity, entitlement, navigation, telemetry, agent-ready context, and user experience consistency, and hold the line when a single product wants an exception that would fragment the platform.
- Build for self-service. Turn every capability the platform offers into something a product team can embrace on its own: documented contracts, reference implementations, sandboxes, validation tooling, and a platform engagement checklist that gets a team from first contact to production without a meeting series. Treat every support request as a defect in the self-service path.
- Drive the roadmap with engineering. Write the requirements, define the acceptance criteria, and prioritize the platform backlog against what the integrating portfolio actually needs. Partner with platform engineering, design, and the Cisco Unified Identity team on sequencing and trade-offs.
- Align stakeholders at Cisco scale. Work across product management, engineering, design, security, legal, privacy, support, and go-to-market in multiple business units and time zones. Get senior leaders to a shared decision, write it down, and keep it decided.
- Represent the integrating product teams. You are their advocate inside the platform and the platform's advocate inside their planning. Bring their friction back as roadmap, not as anecdote.
- Make it measurable. Define and report the metrics that say whether the platform is scaling: time to integrate, share of products self-serving, integration defects, and the adoption those integrations produce downstream.
Minimum Qualifications
- 8 or more years in product management, including 4 or more years owning a platform, developer platform, or internal service that other product teams build on.
- Demonstrated ownership of large scale, multi-team programs from strategy through delivery, at the scale of an enterprise portfolio rather than a single product.
- Experience defining and shipping platform capabilities as self-service: documented contracts or application programming interfaces, onboarding guides, and tooling that reduce the need for hands-on support.
- Proven ability to align multiple senior stakeholders with competing priorities and drive them to a durable decision.
- Experience with software as a service products, including multi-tenancy, identity and access management, entitlement, and cloud operations.
- Excellent written communication. You can write a one-page decision document that a vice president and a staff engineer both act on.
Preferred Qualifications
- Experience delivering artificial intelligence or machine learning capabilities in a shipping product, and a working grasp of what agentic AI requires from an underlying platform.
- Experience with an enterprise platform consolidation or migration: bringing independent products onto shared identity, navigation, and data foundations.
- Background in networking, security, or observability products.
- Familiarity with micro-frontend architectures, application programming interface gateways, and shared user experience component systems.
- Experience building a partner or developer program, including certification, tiering, and self-service onboarding.
- Track record operating across geographic regions and data residency requirements.
- Technical depth sufficient to earn the trust of principal engineers, whether from an engineering background or from years spent close to one.
What Success Looks Like in the First Year
- Every product in the current integrating portfolio has a named owner, a dated plan, and a published integration tier.
- The platform engagement checklist is live, and new products start on it by default.
- A majority of new integrations reach production without hands-on platform support.
- Time to integrate is measured, published, and trending down.
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Disclaimer
To ensure that we hire the best talent in the right way, we follow a strict hiring process and recently, Cisco has been made aware of fraudulent recruiters claiming to be from the company. Please be advised that any communication from Cisco about careers will:
- be in direct response to an application you have submitted through the company career site
- begin with screening or an interview
- originate from a Cisco email address, and
- be conducted across email, phone, or WebEx
Cisco will never make a job offer without conducting an interview process or ask you for money in any way. If you have been requested to apply for a role or have received an offer from a site other than https://careers.cisco.com or cisco.wd5.myworkday.com, do not provide any personal identifying information, including your Aadhaar or other personal identifying number, birth certificate, banking information, driver's license, or passport.
If you are the target of a recruiting scam, consider filing a report with your local law enforcement authorities. Cisco bears no responsibility, and cannot be held liable, for any claims, damages, expenses, or other inconvenience resulting from or in any way connected to recruiting scams.
Skills
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About Company
Cisco Systems, Inc., headquartered in San Jose, California, is a global technology leader that has been at the forefront of networking and communications since its inception in 1984. Known for its robust portfolio of products and solutions, Cisco has played a critical role in enabling the internet's infrastructure and transforming how people connect, communicate, and collaborate worldwide. Its offerings span across networking, cybersecurity, cloud, IoT (Internet of Things), collaboration tools, and more, aiming to create a more secure and connected digital environment for businesses and individuals alike.
Cisco's commitment to innovation is evident in its extensive research and development efforts, leading to groundbreaking advancements in digital communication. The company's vision extends beyond technology, focusing on sustainability, social responsibility, and empowering communities through its global impact initiatives. By prioritizing customer success, Cisco has established long-standing relationships with businesses of all sizes, educational institutions, governments, and service providers, helping them to navigate the complexities of digital transformation.
As the digital landscape continues to evolve, Cisco remains dedicated to developing intelligent networks and services that are secure, scalable, and capable of meeting the demands of tomorrow's digital world. Through its strategic acquisitions and partnerships, Cisco continues to expand its capabilities, ensuring it remains at the cutting edge of technological innovation and a trusted partner for digital transformation.
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