Citrix Virtual Apps And Desktop Administration Cloud Services Engineer

Accenture

Data Science Analytics & Machine Learning

149+ Applicants

Posted: 2 years ago

10-12 years

Hyderabad, Telangana, India

Work From Office

Posted: 2 years ago

Applicants: 149+

Job Description

About Company

Similar Jobs

Please verify your account first! Send OTP

Please click on the Apply to verify the status of jobs posted more than 15 days ago, as they may have expired. Similar Jobs

Job Description

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com

Project Role :Cloud Services Engineer

Project Role Description :Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends.

Management Level :8

Work Experience :8-10 years

Work location :Hyderabad

Must Have Skills :

Good To Have Skills :

Job Requirements :

Looking to get Placed? Try our Placement Guarantee Plan

Key Responsibilities : 1 Respond to user/client escalations and engage functional escalation and Management escalation as required 2 Participate in incident management meetings, drive initiate SRT bridges 3 Prompt handling of all /incidents/problems/SRs in order to minimize the impact of incidents upon client end service quality and consequently identifies opportunities to improve the day-to-day operations of the client supported Drive metrics for Hopping, backlog, reopen tickets ageing tickets

Technical Experience : o Hands on experience for managing Citrix XenApp and Xen Desktop, VMware Horizon View, Azure Virtual Desktop, PVS ,Citrix cloud and NetScaler Installation, and Configuration o Proficient to manage and root cause analysis Citrix/RD Farm/Azure Virtual Desktop /VMWare Horizon View/Hyper-V/ Xen Server/VMWare vSphere/NetScaler issue o Expertise in analysis, implementation, and management of infrastructures o Skills in streamlining systems and enhancing IT infrastructure operational

Professional Attributes : -Good communication skill, Leadership skills, team handling skills, analytical skills and good presentation skills and ability to work independently

Additional Information : -Willing to work in 24/7 support rotational shifts

15 years of full time education

Skills

AutomationConsultingImplementationIncident ManagementOperationsPresentationQualityRoot Cause AnalysisStrategyTeam Handling

If an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.

About Company

Accenture plc is a global professional services company headquartered in Dublin, Ireland, with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, Accenture offers Strategy & Consulting, Technology, Operations, and Accenture Song services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

A Fortune Global 500 company, Accenture reported US $64.9 billion in revenue for fiscal 2024 and serves clients in 120+ countries. With ~774,000 people worldwide and over 100,000 in India, the company partners with clients to build their digital core, optimize operations, accelerate growth, and create 360° value for stakeholders.

Important dates & deadlines?

Application Deadline

26 Jul 23, 11:35 AM IST

Similar Jobs

View All

Jobaaj

Don't Miss out any Updates

Subscribe now for the latest job alerts
and never miss an update

Job Alert

Google hiring for Specific Roles Apply Now!

1 min ago

New Opportunity

Amazon is hiring freshers Apply Now!

5 min ago

Featured Jobs

Microsoft opening 50+ positions Apply Now!

10 min ago