Senior Salesforce AI Architect

Role Overview We are seeking a Senior Salesforce AI Architect to drive scalable AI adoption and business transformation across the Salesforce ecosystem. This role will focus on delivering practical AI-enabled business outcomes while establishing long-term architecture standards and enterprise AI integration patterns. The ideal candidate has deep Salesforce platform expertise combined with strong understanding of enterprise AI strategy, customer engagement workflows, automation, and AI-powered user experiences. This individual will work closely with the GCP AI Architect and enterprise architecture teams to align Salesforce AI capabilities with the broader enterprise AI strategy. This role will play a critical part in balancing rapid delivery of business value with scalable, governed, and maintainable AI architecture decisions across the Salesforce platform.

• Partner with GCP AI and enterprise architecture teams on AI strategy and roadmap.

• Align Salesforce AI capabilities with enterprise AI initiatives and evaluate build-vs-buy decisions.

• Deliver AI use cases across Sales, Service, Marketing, and Experience Clouds.

• Architect solutions using Salesforce Einstein, Agentforce, Einstein Copilot, Data Cloud, Flow Automation, and MuleSoft.

• Design reusable AI frameworks for CRM workflows, automation, copilots, and customer engagement.

• Integrate Salesforce securely with enterprise AI services, APIs, and platforms.

• Define responsible AI governance, security, privacy, and compliance practices. • Enable engineering teams with standards, templates, and operational best practices.

• 8+ years of Salesforce architecture and platform engineering experience.

• Deep expertise in Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, MuleSoft, and Salesforce platform architecture.

• Hands-on experience with Salesforce Einstein, Agentforce, Einstein Copilot, and Data Cloud.

• Experience designing enterprise CRM solutions and AI/GenAI adoption strategies.

• Strong stakeholder management and executive communication skills. Preferred Qualifications • Salesforce Certified Technical Architect (CTA) preferred.

• Experience integrating with GCP Vertex AI, OpenAI, or Azure OpenAI.

• Familiarity with AI orchestration, RAG, copilots, and conversational AI.

• Experience leading enterprise AI transformation initiatives and cross-platform collaboration