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Job Description
An Introduction to Codal
Codal is an award-winning web design and development consultancy that helps enterprise organizations solve complex problems and accelerate growth through elegant, data-driven digital solutions. Our areas of expertise include application modernization, eCommerce, UX/UI design, product strategy, data analytics, and artificial intelligence.
At Codal, youll collaborate with some of the most innovative organizations in the world and work on cutting-edge technologies that push the boundaries of design and software development. Youll also be part of a community that promotes long-term success, not just for our clients but for each other. Well help you develop a professional roadmap that takes your career to new heights.
Experience Range: 3-6 Years
Job Location Ahmedabad, Gujarat (WFO)
Who youll be working with
You will be part of our IT operations team, supporting day-to-day IT needs for our office. Youll work closely with employees and external vendors to ensure systems, networks, and devices run securely and efficiently.
What youll be doing
- Network & Infrastructure Management
- Manage and monitor FortiGate firewalls, switches, wireless access points, and VLANs.
- Ensure ISP SLAs are tracked and met; escalate and coordinate with providers when needed.
- Handle physical network wiring, server room organization, and structured cabling.
- System & Device Administration
- Provide support for Windows, Linux, and macOS systems, including installation, troubleshooting, and updates.
- Manage Dell, HP, and Apple laptops, diagnosing hardware issues and coordinating with vendors for under-warranty repairs.
- Access & Security Management
- Administer JumpCloud for access control, identity management, and SSO.
- Oversee CrowdStrike endpoint security, ensuring compliance with security standards.
- Support and manage Google Admin Console for email, users, and group policies.
- IT Service & Asset Management
- Track and resolve IT issues through Jira Service Desk, maintaining SLAs for tickets.
- Manage IT assets lifecycle (procurement, allocation, maintenance, retirement).
- Maintain proper documentation of systems, licenses, and configurations.
- Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience/certificate).
- 3-6 years of experience as an IT Administrator, System Administrator, or similar role.
- Hands-on experience with firewalls (preferably Fortigate), switching, VLANs, and wireless networks.
- Proficiency in Windows, Linux, and macOS environments.
- Familiarity with JumpCloud, CrowdStrike, and Google Workspace Admin.
- Strong knowledge of IT asset management and ticketing systems (preferably Jira Service Desk).
- Excellent troubleshooting, problem-solving, and communication skills.
- Ability to work independently and prioritize multiple tasks.
- Nice to have:
- Certifications such as CompTIA Network+/Security+, CCNA, Fortinet NSE, or MCSA.
- Experience with cloud or hybrid infrastructure.
- Codal is a global agency with over 200 employees, and offices in the US, UK, and India
- We regularly host happy hours, dinners, excursions, and other company events to unwind after a hard day at work.
- Company sponsored lunch every wednesday.
- A cricket team that regularly participates in city cricket leagues specific to Ahmedabads IT companies
- We are located office in a prime location in Ahmedabad with a delicious restaurant, a large lawn, a cafe, and many other amenities inside the building
- Flexible working hours.
- Health Insurance: Comprehensive medical coverage for employees and their dependents
- Maternity/Paternity Leave: Additional time off and support for new parents
- Professional Development: Opportunities for training, workshops, conferences to enhance employees skills and knowledge
- Accidental Insurance
Note: Codal only communicates with candidates through official @codal.com email addresses. We never request payment during the hiring process. Please be vigilant regarding recruitment scams.
At Codal, we are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Skills
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