SAP Business Analyst-OTC

: We are seeking a motivated and detail-oriented Junior Business Analyst specializing in SAP Order to Cash (OTC) processes. The ideal candidate will have 2–3 years of hands-on SAP experience and a foundational understanding of OTC and basic Finance processes. This role will work closely with senior analysts, IT teams, and business stakeholders to support the design, configuration, and optimization of SAP solutions.

This is an excellent opportunity for someone looking to grow their expertise in SAP OTC and gain exposure to integrated business processes and enterprise systems.

Key Responsibilities

• Support the configuration and maintenance of SAP OTC processes, including order management, pricing, billing, and accounts receivable.
• Work with cross-functional teams to understand how OTC integrates with SD, FI, and MM modules.
• Assist in gathering and documenting business requirements and translating them into functional specifications.
• Support integration activities with third-party systems such as tax engines and invoicing platforms under senior guidance.
• Participate in system testing cycles (unit testing, integration testing, UAT) and help validate outcomes.
• Troubleshoot basic system issues and escalate complex problems to senior team members.
• Collaborate with stakeholders to identify process improvements and support optimization initiatives.
• Assist in documenting process flows, configuration details, and user guides.
• Support data validation, migration activities, and system upgrades.
• Ensure adherence to internal controls, compliance, and standard processes.
• Participate in cross-functional discussions and workshops to build business and technical knowledge.

Required Skills

• Basic understanding of SAP OTC processes (order management, billing, invoicing, AR).
• Familiarity with integration points between SAP SD and FI modules.
• Exposure to pricing, billing, or customer master data concepts.
• Strong analytical and problem-solving skills with attention to detail.
• Good communication skills and ability to work in a team-oriented environment.
• Willingness to learn and grow within SAP and business process domains.

Preferred Skills (Nice to Have)

• Exposure to SAP S/4HANA environments or implementations.
• Basic knowledge of third-party integrations (e.g., tax engines, invoicing tools).
• Familiarity with CRM systems such as Salesforce.
• Understanding of financial processes such as accounts receivable and general ledger basics.

Qualifications

• 2–3 years of experience in SAP OTC or related functional areas.
• Bachelor’s degree in Information Technology, Business, Finance, or related field.
• SAP certification or relevant coursework is a plus.