Customer Experience Manager(Product Intelligence)

Todays world is crime-riddled. Criminals are everywhere, invisible, virtual and sophisticated. Traditional ways to prevent and investigate crime and terror are no longer enough
Technology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too.
For nearly 30 years, the incredible minds at Cognyte around the world have worked closely together and put their expertise to work, to keep up with constantly evolving technological and criminal trends, and help make the world a safer place with leading investigative analytics software solutions.
We are defined by our dedication to doing good and this translates to business success, meaningful work friendships, a can-do attitude, and deep curiosity.
Your impact

• Delivery of advanced trainings to customers mainly abroad
• Deliver onsite methodology, operational trainings and workshops up to 50% travel abroad
• Performing demos and POCs for customers pre-sales and marketing sessions
• Acting as the bridge between our company and our customers, channeling their needs, desires, and feedback with equal passion and precision
  

Requirements:
Your tool box:

• Fluent spoken and written English;
• Excellent presentation skills and training experience
• Experience working with various technologies: Telecommunication (GSM, Telephony), IP, Infrastructure (Networking, Virtualization, Databases, Storage, etc.), Operating Systems (Windows, Linux), Big Data (Hadoop, Kafka), Cloud Native (Kubernetes, Dockers etc.)
  

What will be a differential, but is not mandatory

• Fluent spoken of Spanish and French extremely nice to have

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  Experience with SIGINT collection systems (such data analysis/mining, GIS, cyber) - nice to have
• Familiarity with GSM and cellular networks Advantage
• Intelligence background in a technological collection organization (intelligence users from police or similar)
• Familiarity with IP and Packed data world Advantage
• Content development skills
• Experience with operational intelligence collection Advantage
• Experience in working with end customers demos, implementation, collecting requirements Advantage
• Experience in training & documentation creation or as a technical instructor nice to have
  

We believe that diverse teams drive the greatness of ideas, products, and companies. Whatever your race, gender, age, creed, or taste in music if youve got the drive, commitment, and dedication to be the best, do your best, and work with the best, then come join us. Were waiting for you.