Carrier Sales Manager (VOIP)

Company Description Colossus Ventures India is a fully owned subsidiary of Solution Empire, providing BPO, KPO, RPO, and IT-enabled services since 2015. Based in Mohali, the company has grown into a leading provider of contact center, web design, web development, and digital marketing solutions. It offers a comprehensive suite of IT services designed for strong functionality and ease of use. Colossus Ventures India also manages technical, logistics, and SEO services, supporting clients with end-to-end business process transformation and management.
Role Description The Carrier Sales Manager (VOIP) is a full-time, on-site role based in the Mohali district. This role involves managing carrier relationships, negotiating VOIP traffic and rates, and ensuring profitable and reliable routing. The Carrier Sales Manager will oversee daily sales operations, monitor performance metrics, and coordinate with technical and operations teams to resolve service issues and optimize capacity. Responsibilities include developing new carrier partnerships, maintaining existing accounts, preparing sales forecasts, and supporting billing and dispute resolution. The role also requires staying current with VOIP market trends and competitor activities to identify new business opportunities and improve overall sales strategy.
Qualifications

• Candidates should possess strong Communication skills, including clear spoken and written communication and the ability to collaborate with cross-functional teams.
• Candidates should possess Sales and Sales Management skills, with experience in lead generation, negotiation, closing deals, and meeting revenue targets.
• Candidates should possess Account Management skills, including relationship building, performance monitoring, and handling escalations with carrier partners.
• Candidates should possess knowledge of Freight or similar logistics concepts, and an understanding of how routing, capacity, and cost optimization apply to VOIP traffic.
• Relevant experience in VOIP carrier sales, telecom, or wholesale voice services is highly beneficial.
• Strong analytical and Excel skills, with the ability to work with rate sheets, traffic reports, and margin analysis.
• Bachelors degree in Business, Telecommunications, or a related field, or equivalent practical experience.
• Proven ability to work in a fast-paced environment, take initiative, and adhere to ethical and non-discriminatory business practices.