Customer Banking Specialist - Expression Of Interest Sydney East Area

• Thorough training program to kickstart your banking career
• Access to extensive employee benefits & discounts
• Be part of a collaborative and high-performing culture

Do work that matters

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. Weve been serving our local communities for over 100 years, with market-leading products, services and technology.

What we do has real impact at all stages of peoples lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means youll positively impact our customers lives, and be there for them when they need us.

See yourself in our team

As the Customer Banking Specialist in our Branch youll:

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
• Support customers with enquiries, maintenance on accounts and process applications for credit products
• Educate and demonstrate of our in-branch technology and digital banking options to customers
• Problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture

• Experience in delivering exceptional customer service ideally in financial services, retail or hospitality
• Excellent communication skills & the ability to articulate financial terms in a clear way
• The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do
• Ability to work in retail environment thats busy and commercially driven
• A genuine interest in building a career with CommBank

With us, youll help customers make the right financial decisions and achieve their dreams.

If this role sounds like the perfect fit then wed love to hear from you. Apply today!

At Commbank, were determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. Youll be part of a community thatll support you professionally and personally, every step of the way. Beyond your team, youll also have the opportunity to network across our Indigenous Employee Network, linking to Indigenous employees across CommBank.

If youre already part of the Commonwealth Bank Group (including Bankwest, x15ventures), youll need to apply through Sidekick to submit a valid application. Were keen to support you with the next step in your career.

Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 02/10/2026