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Job Description
Responsibilities
- Engage with prospective and existing customers through phone, email, chat, or in-person channels as applicable.
- Understand customer needs and recommend suitable products or services.
- Provide accurate information about products, services, pricing, and promotions.
- Generate and follow up on sales opportunities.
- Assist customers throughout the sales process, from initial inquiry through purchase.
- Handle customer questions, concerns, and objections professionally.
- Build and maintain positive relationships with customers.
- Follow up with prospects and customers to increase sales and repeat business.
- Maintain accurate customer and sales information in the CRM or other company systems.
- Meet or exceed individual and team sales targets.
- Track sales activities, opportunities, and customer interactions.
- Collaborate with sales, customer service, and other internal teams to ensure a positive customer experience.
- Stay informed about products, services, promotions, and company sales processes.
- Excellent verbal and written communication skills.
- Strong customer service and interpersonal skills.
- Strong sales, persuasion, and negotiation abilities.
- Excellent active listening and customer needs assessment skills.
- Ability to confidently present products or services.
- Strong follow-up and relationship-building skills.
- Ability to handle objections and challenging customer situations professionally.
- Strong organizational and time-management skills.
- Results-oriented mindset with a focus on achieving sales targets.
- Comfortable using CRM systems, email, chat platforms, and other digital tools.
- Ability to work independently and as part of a team.
- Previous experience in sales, retail, customer service, account management, or a similar customer-facing role.
- Experience assisting customers and supporting sales activities.
- Ability to meet individual and team performance targets.
- Strong communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Ability to work independently and as part of a remote team when applicable.
- Reliable internet connection and a suitable setup for remote work.
- Professional, proactive, and customer-oriented attitude.
- English proficiency is required if the position involves working with English-speaking customers.
Skills
SalesCrm SystemsCustomer ExperienceSales ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Important dates & deadlines?
Application Deadline
07 Nov 26, 01:57 PM IST
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