Relationship Manager - HL & LAP

• Job Title: Relationship Manager
• Department: Secured- Direct
• Reports To: Sales Manager
• Employment Type: FTC

Job Summary

• We are seeking a motivated and results-driven Relationship Officer to join our Secured
• Direct lending team. The primary responsibility of this role is to source and process loan
• applications through self-sourcing and a network of connectors The candidate will be the
• face of the organization, building strong client relationships while ensuring adherence to
• compliance and credit guidelines.

Key Responsibilities

 Loan Sourcing:

• Proactively generate leads through self-sourcing (cold calling, field visits,

referrals, digital platforms, etc.).

• Build and manage a reliable network of connectors such as property dealers,

chartered accountants, and other channel partners to source loan

applications.

• Conduct regular follow-ups with leads to maximize conversion.

• Engage with prospective borrowers to understand their financial needs and

provide suitable loan products.

• Maintain relationships with existing customers to encourage referrals and

repeat business.

 Application Processing

• Collect, verify, and ensure timely submission of all necessary documentation

required for loan processing.

• Coordinate with internal credit and operations teams to ensure smooth

processing and disbursal of loans.

 Compliance And Reporting

• Ensure all applications comply with regulatory and organizational credit

guidelines.

• Maintain accurate records of lead sourcing, customer interactions, and loan

application statuses.

• Prepare and submit daily/weekly/monthly reports to management.
  Qualifications And Skills
•  XII cleared.
•  1-2 years of experience in Direct sourcing of Affordable Mortgage loans ( LAP and
• HL)
•  Understanding of Legal and Technical aspects of mortgage loans
•  Good understanding of local economy.
•  Good communication, interpersonal, and negotiation skills.
•  Proven ability to achieve sales targets and build strong partner networks.
•  Self-motivated with a result-oriented approach.

Key Performance Indicators (KPIs)

•  Number of loans sourced (monthly/quarterly targets).
•  Conversion rate from lead to disbursal.
•  Value of loans disbursed.
•  Quality and productivity of sourced leads (NPA % and rejection rate).
•  Expansion and effectiveness of connector network.

Compensation

•  Fixed salary + performance-based incentives
•  Allowances as per company policy
• 12th / Higher Secondary Certificate (HSC)