Customer Support Executive

Department Icon Operations Maintenance & Support
Posted: 7 months ago
0-2 years
Chennai
Operations Maintenance & Support
work from office
Full Time

Posted: 7 months ago
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Job Description

Roles and Responsibilities :

  • Handle customer queries related to loan recoveries, payment collections, and debt recovery through phone calls.
  • Process domestic voice processes for banking clients, including NBFCs.
  • Execute telecalling campaigns to collect outstanding payments from customers.
  • Provide excellent customer service by resolving issues promptly and professionally.

Job Requirements :

  • 0-2 years of experience in banking collection or a similar industry.
  • Proficiency in Hindi language is required.
  • Strong knowledge of loan recovery, payment collection, and debt recovery procedures.
  • Experience with domestic voice process operations is an added advantage.

Skills

HindiBanking CollectionDomestic Voice ProcessPayment CollectionNBFCTelecallingVoice ProcessDebt RecoveryOperationsCustomer ServicePayment CollectionVoice ProcessCustomer Support

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