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Job Description
Roles and Responsibilities :
- Handle customer queries related to loan recoveries, payment collections, and debt recovery through phone calls.
- Process domestic voice processes for banking clients, including NBFCs.
- Execute telecalling campaigns to collect outstanding payments from customers.
- Provide excellent customer service by resolving issues promptly and professionally.
Job Requirements :
- 0-2 years of experience in banking collection or a similar industry.
- Proficiency in Hindi language is required.
- Strong knowledge of loan recovery, payment collection, and debt recovery procedures.
- Experience with domestic voice process operations is an added advantage.
Skills
HindiBanking CollectionDomestic Voice ProcessPayment CollectionNBFCTelecallingVoice ProcessDebt RecoveryOperationsCustomer ServicePayment CollectionVoice ProcessCustomer SupportIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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