Customer Service Associate

Department Icon Operations Maintenance & Support
85+ Applicants
Posted: 7 months ago
2-7 years
Mumbai
work from office

Posted: 7 months ago
|
Applicants: 85+
Job Description
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Job Description

We are seeking a customer centric individual to join our team as a Customer Service Associate. 

The role involves outbound and inbound telecalls to clients for B2B collections. Coordination with various internal teams, Help in resolving cilent queries.

Types of Processes - Collections / Lead Generation

Collection of documents and other information as required by stakeholders.

Helping Stakeholders by generating leads, fixing meetings with prospects and collection of fees. 

Candidate needs to have excellent communication skills, a strong work ethic and a customer-centric approach.

Experience - Minimum 1 year. Need to have prior BPO/ Telecaling experience.

This is replacement for a Telecaller who has attrited

Skills

BpoAccounts ReceivableInternational BpoInboundCustomer ServiceCustomer CareCash ApplicationsOrder To CashTelecaller

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About Company

CRISIL Limited is a leading global analytics company providing ratings, research, and risk and policy advisory services. Established in 1987, it is headquartered in Mumbai, India, and operates as a subsidiary of the American company S&P Global. CRISIL's primary focus is on delivering independent opinions, actionable insights, and efficient solutions to help markets operate more transparently and efficiently. The company plays a crucial role in India's financial markets by providing ratings that are used as a benchmark for pricing and decision-making by investors, issuers, and intermediaries.


CRISIL's services span across various sectors including banking, infrastructure, corporate credit, mutual funds, and insurance, making it a cornerstone in the financial landscape. Its research division covers a wide array of industries, providing deep insights that assist companies, governments, and investors in making informed decisions. Furthermore, the company's risk solutions are tailored to help clients manage and mitigate risks in a volatile market environment. Through its global network, CRISIL delivers analyses on economic trends, industry reports, and country risk assessments, enabling clients worldwide to navigate market complexities.


A career at CRISIL offers a plethora of opportunities for professionals looking to excel in the fields of analytics, research, and financial services. CRISIL is committed to fostering a culture of innovation, integrity, and inclusiveness, making it an attractive employer for individuals aspiring to make a significant impact in the financial world. The company places a strong emphasis on professional development, offering its employees a platform to grow their skills through continuous learning and engagement in challenging projects. Working at CRISIL, individuals get the chance to contribute to the development of robust financial markets, not just in India but globally, while also advancing their own careers in a dynamic and supportive environment.

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Important dates & deadlines?

Application Deadline

28 Apr 26, 04:29 PM IST

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