Branch Operations Manager | Coimbatore

Department Icon Operations Maintenance & Support
Posted: 1 year ago
3-8 years
Coimbatore
Operations Maintenance & Support
work from office
Full Time

Posted: 1 year ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

Role & responsibilities


Responsible for the entire operation of a branch; from ensuring the attainment of sales goals to overseeing everyone provides excellent customer service

  • To ensure customer service standards are met and inimize customer complaints and escalations
  • Deepen customer engagements and ensure revenue is maximized by cross sell and upsell
  • Ensure smooth operations of the branch at all times
  • Ensure branch adheres to the highest standards of compliance
  • Ensure branch upkeep in terms of physical and IT infrastructure

Preferred candidate profile : Minimum 3 years experience as Teller/PB Authorizer/Branch Banking Operations experience


Note: Only Experienced and currently working candidates should apply

Skills

Banking OperationsCompliance ManagementSales And ServiceAuthorizationCustomer ServiceCash OperationsPersonal BankingTeller OperationsOperationsCustomer ServiceBranch Operations ManagerOperations Manager

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About Company

CSB Bank Limited, formerly known as Catholic Syrian Bank, is a leading private sector bank in India with a rich legacy spanning over 100 years. As a trusted financial institution, CSB Bank offers a wide range of banking products and services, catering to the diverse needs of its customers across the country. CSB Bank Careers provide exciting opportunities for individuals looking to build rewarding and impactful careers in the banking industry. With a strong focus on customer service, innovation, and technology, CSB Bank fosters a dynamic work environment where employees can thrive and grow professionally while contributing to the bank's continued success and growth.

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