Customer Relationship Officer| Chennai

Job Name: Customer Relationship Officer

Job Purpose: Organized, attentive Customer Relationship Officer to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals The Bank Teller will respond to customer requests and inquiries.

Functional Responsibilities:

(1) Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions

(2) Informing customers about bank products and services

(3) Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete

(4) Maintaining and balancing cash drawers and reconciling discrepancies

(5) Packaging cash and rolling coins to be stored in drawers or the bank vault

(6) Keeping a clean, organized work area and a professional appearance

(7) Handling currency, transactions, and confidential information in a responsible manner

(8) Maintains customer confidence and protects bank operations by keeping information confidential.

Competencies required for role:

Customer service

Field Sales

Attention to detail

General math skills

Verbal communication

Integrity

Selling to customer needs

People skills

Financial skills

Financial software

Thoroughness

Documentation skills

Note: Only experienced and currently working candidates are eligible. Not working Candidates are not considered.