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Job Description
Job Name: Customer Relationship Officer
Job Purpose: Organized, attentive Customer Relationship Officer to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals The Bank Teller will respond to customer requests and inquiries.
Functional Responsibilities:
- (1) Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions
- (2) Informing customers about bank products and services
- (3) Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete
- (4) Maintaining and balancing cash drawers and reconciling discrepancies
- (5) Packaging cash and rolling coins to be stored in drawers or the bank vault
- (6) Keeping a clean, organized work area and a professional appearance
- (7) Handling currency, transactions, and confidential information in a responsible manner
- (8) Maintains customer confidence and protects bank operations by keeping information confidential.
Competencies required for role:
- Customer service
- Field Sales
- Attention to detail
- General math skills
- Verbal communication
- Integrity
- Selling to customer needs
- People skills
- Financial skills
- Financial software
- Thoroughness
- Documentation skills
Note: Only experienced and currently working candidates are eligible. Not working Candidates are not considered.
Skills
Customer RelationshipRetail SalesSalesMarketingCredit UnderwritingChannel SalesChannelCredit ManagementOperationsCustomer ServiceIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
CSB Bank Limited, formerly known as Catholic Syrian Bank, is a leading private sector bank in India with a rich legacy spanning over 100 years. As a trusted financial institution, CSB Bank offers a wide range of banking products and services, catering to the diverse needs of its customers across the country. CSB Bank Careers provide exciting opportunities for individuals looking to build rewarding and impactful careers in the banking industry. With a strong focus on customer service, innovation, and technology, CSB Bank fosters a dynamic work environment where employees can thrive and grow professionally while contributing to the bank's continued success and growth.
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