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Job Description
What role you will play in team: You will join a team focused on improving customer experience and operational efficiency through data analysis and reporting.
What you will do: You will analyze large datasets of customer transactions and operational data, identify key trends, and provide insights for improved service and business operations.
Key responsibility:
- Analyze customer transaction data to identify trends and patterns.
- Develop reports and dashboards to monitor key performance indicators.
- Identify opportunities for improved customer service and operational efficiency.
- Collaborate with other departments to implement data-driven improvements.
- Present findings to stakeholders.
- Ensure data quality and integrity.
- Stay up-to-date with the latest data analysis techniques.
Required Qualification and Skills:
- Bachelor's degree in statistics, mathematics, or a related field.
- Strong analytical and problem-solving skills.
- Experience with data visualization tools (Tableau, Power BI).
- Proficiency in SQL.
- Excellent communication and presentation skills.
- Experience in the banking industry is a plus.
Benefits Included:
- Competitive salary and benefits package.
- Opportunities for professional development.
- A stable and reputable work environment.
- Work from office.
- Health insurance and other employee benefits.
A Day in the Life: A typical day involves data analysis, report generation, stakeholder meetings, and collaboration with colleagues.
Skills
SQLData AnalysisData VisualizationTableauPower BIIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
CSB Bank Limited, formerly known as Catholic Syrian Bank, is a leading private sector bank in India with a rich legacy spanning over 100 years. As a trusted financial institution, CSB Bank offers a wide range of banking products and services, catering to the diverse needs of its customers across the country. CSB Bank Careers provide exciting opportunities for individuals looking to build rewarding and impactful careers in the banking industry. With a strong focus on customer service, innovation, and technology, CSB Bank fosters a dynamic work environment where employees can thrive and grow professionally while contributing to the bank's continued success and growth.
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