Gold Loan Sales

CSB Bank Limited, established in 1920 and headquartered in Thrissur, Kerala, is one of the oldest private sector banks in India. With over 703 branches nationwide, including semi-urban and rural centers, CSB serves over 2 million customers. The bank is renowned for its Retail, Wholesale, and SME Banking services and holds a strong reputation as a household banking brand, particularly in Kerala. CSB strives to deliver customer-centric financial solutions through its extensive network.

This is a full-time Gold Loan Sales role located on-site in Tambaram. The role focuses on generating new business opportunities for gold loans, maintaining customer relationships, and meeting sales targets. Responsibilities include evaluating customer eligibility, offering personalized financial solutions, and ensuring excellent customer service. The position requires collaboration with team members and adherence to the banks compliance and operational standards.

• Sales and Business Development: Prior experience in direct sales, lead generation, and achieving sales targets.
• Customer Relationship Management: Strong skills in building and maintaining customer relationships, providing superior financial guidance, and ensuring customer satisfaction.
• Finance and Banking Knowledge: Understanding of gold loan processes, financial products, and banking operations.
• Communication and Interpersonal Skills: Excellent verbal and written communication skills, along with the ability to effectively interact with diverse customers.
• Additional Skills: Proficiency in local language(s) and prior experience in similar roles would be an advantage.
• Educational Qualification: Bachelors degree in any discipline, preferably with exposure to sales or finance-related roles.
• Willingness to work on-site in Tambaram and occasional travel as required.