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Job Description
District Program Coordinator – CSC Program
Role Overview
Key Roles & Responsibilities:
- CSC Network Management
- Own and manage the CSC program across the assigned district.
- Build and maintain a network of 400–500+ active/registered CSCs.
- Ensure complete onboarding of CSCs across the assigned territory.
- CSC Training & Engagement
- Conduct regular training and orientation programs for CSCs.
- Maintain continuous engagement with CSCs to improve productivity and activation.
- Communicate new products, schemes, offers, and business opportunities to the CSC network.
- Team Lead Management
- Manage 8–10 Team Leads responsible for covering approximately 500–600 CSCs.
- Set clear targets and monitor the performance of Team Leads.
- Work closely with TLs to increase the number of active CSCs and improve productivity.
- Beat Planning & Field Operations
- Plan and monitor the daily beat plans of Team Leads.
- Ensure effective territory coverage and regular CSC visits.
- Track field activities, CSC engagement, and performance through regular MIS/reviews.
- Business Growth & Activation
- Identify opportunities to increase CSC activation and transaction volumes.
- Drive implementation of schemes and promotional initiatives across the CSC network.
- Analyse CSC performance and take corrective actions to improve productivity.
Candidate Profile:
- 4–5 years of relevant work experience in field sales/distribution/channel management.
- Prior experience in Telecom/Digital Distribution, preferably as a DSE (Distributor Sales Executive) or similar field-sales role.
- Strong geographical knowledge of the assigned district/territory.
- Experience in managing field teams and distributor/retailer networks.
- Strong communication, relationship management, and execution skills.
- Ability to work extensively in the field and manage a large network of CSCs.
- Target-oriented with strong ownership and execution capability.
Skills
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