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Job Description
About Curebay-
We at CureBay revolutionize healthcare with our innovative hybrid approach, reaching remote and medically underserved locations. Our network of world-class eClinics powered by an intelligent tech platform and operated by trained and certified health workers delivers quality healthcare services in an assisted mode. Our mission goes beyond mere connectivity making quality & reliable healthcare accessible and afordable to all. CureBay is Indiaʼs leading rural health tech platform reimagining full-stack healthcare access for medically underserved communities. Built on a hybrid “phygitalˮ model, CureBay integrates asset-light eClinics, a strong community workforce, and a robust AI-enabled digital platform to solve the broken rural patient journey end to-end - from prevention and primary care to diagnostics, pharmacy, hospitalization, and financing.
Senior Associate – Special Projects
Position Summary-
This role will lead the rollout and scale-up of the Swasthya Mitra Programme and related Common Service Centre (CSC) initiatives across assigned districts – securing government support, onboarding SHG networks and CSC Village Level Entrepreneurs (VLEs), and delivering agreed programme and CSC milestones. It is a senior, independent field leadership role.
Key Responsibilities-
1. Programme Planning & Rollout
- Build and execute district- and circle-level implementation plans aligned to programme strategy and timelines.
- Identify priority districts, blocks, clinics, SHG networks and CSCs for rollout, and translate targets into field milestones.
2. Government & Institutional Engagement
- Build working relationships with the Collector/District Magistrate, CDO, CDMO and other district authorities.
- Liaise with ORMAS, OLM, Mission Shakti, the State Rural Livelihood Mission and CSC e-Governance Services (State and District teams).
- Secure convergence, permissions and institutional support, and represent the programme in government reviews and forums.
3. Community Networks & Swasthya Mitra Onboarding
- Identify and engage suitable SHGs, Clusters and Federations through structured engagement plans.
- Select and onboard Swasthya Mitras against defined criteria and maintain a pipeline to support expansion.
- Define Swasthya Mitra roles, responsibilities and a time-bound action plan, and recommend incentive and retention models.
4. CSC Engagement & Deliverables
- Identify, onboard and activate CSCs and VLEs as last-mile delivery and referral points for programme services.
- Own CSC deliverables – centre onboarding, VLE training and activation, service uptake, referrals and agreed transaction targets.
- Ensure CSC processes, reporting and compliance requirements are met, and resolve operational issues with CSC counterparts.
5. Training & Field Supervision
- Plan induction and refresher training for Swasthya Mitras and CSC VLEs, and develop training content and SOPs with the Head (Programme).
- Conduct regular field visits across districts, clinics, SHG networks and CSCs to monitor implementation.
- Identify gaps, drive timely corrective action, and mentor field teams and community stakeholders.
6. Performance, Reporting & Scale-up
- Track targets, milestones and KPIs through district- and circle-level review mechanisms.
- Prepare progress reports, dashboards and management updates with evidence-based recommendations.
- Document learnings, success stories and best practices for replication across geographies.
- Identify new districts and partnerships and develop scale-up plans with programme leadership.
Key Performance Indicators (KPIs)
The incumbent will be accountable for agreed targets, including:
- Mapping: Timely, quality mapping of clinics, community networks and CSCs in assigned districts.
- Government Engagement: Effective, sustained relationships with district and State-level stakeholders.
- Community Institutions: Number of SHGs, Clusters and Federations onboarded and actively engaged.
- Swasthya Mitras: Number identified, trained and active against target, with roles and action plans in place.
- CSC Deliverables: CSCs/VLEs onboarded and active; service uptake and referrals through CSCs against target.
- Training & Field Execution: Planned training and field reviews completed on schedule; issues resolved promptly.
- Performance & Reporting: Circle-level milestones achieved, reports timely and accurate, and new geographies operationalised where applicable.
Desired Qualifications & Experience
- Postgraduate degree in Development Studies, Rural Management, Social Sciences, Public Health, Management or a related field.
- 10+ years in programme management, rural development, public health, government programmes or the development sector.
- Proven engagement with district and State government authorities and senior stakeholders.
- Hands-on experience with SHG networks and State Rural Livelihood Missions (ORMAS/OLM/Mission Shakti) preferred.
- Experience with CSC e-Governance Services, CSC/VLE networks or similar last-mile digital service channels, including delivering CSC-linked targets, strongly preferred.
- Track record of independently leading multi-district field operations; strong communication, negotiation and reporting skills; willing to travel extensively.
Core Competencies
- Government & Stakeholder Engagement
- Community Institution & CSC Network Development
- Programme Planning & Field Execution
- Team Leadership & Mentoring
- Monitoring & Performance Management
- Communication & Negotiation
Key Stakeholders-
Key Internal Stakeholders: Programme, Training, Operations, Monitoring & Evaluation, and other relevant teams.
Key External Stakeholders: District Administration (Collector/DM, CDO, CDMO), ORMAS, OLM, Mission Shakti, CSC e-Governance Services and VLEs, SHG Federations and Clusters, clinics and other programme partners.
Skills
ComplianceNegotiationOnboardingPerformance ManagementCommunicationLeadershipTeamsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
CureBay is a healthcare startup focused on providing quality and affordable healthcare to underserved communities in India. They operate technology-enabled clinics in rural areas, offering services such as consultations, diagnostics, and medication dispensing.
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