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Job Description
Assistant Facility Manager - Technical
Summary
Position: Assistant Facility Manager Technical
Role : Facility Operations
Site- HDFC Bank Ltd , Zenith House
Major Responsibilities
- To achieve the timely and efficient delivery of C&W - PMSI to HDFC Bank Ltd , Zenith House , in support of their business needs in accordance with the service levels and Key Performance Indicators.
- Technical SPOC for HDFC Zenith House site on behalf of Cushman Wakefield.
- Recommend and support C&W Cluster Manager/Ops Head for HDFC Account on Sites Critical Operations and deliverables.
- Deliver high quality, prompt and courteous Services in support of customers business needs. To liaise with the HDFC SPOC regarding matters on delegated levels of authority.
- Manage/Supervise and monitor the functions of HDFC Zenith House , facilities including HVAC, Fire Safety, EHS, Power System, Soft Services, BMS , CCTV, FAPA System and any other activity as instructed by HDFC SPOC under purview of Contract.
- Monitor the process of reporting and follow up of requests & complaints from HDFC staff stationed at the building to HDFC SPOC.
- Ensure all Documentation, Site Compliance / checklists pertaining to Daily/Weekly /Monthly are maintained by staff.
- Supervise in coordination with HDFC Infra team on closures of SNAGs on weekly basis.
- Support Transition team in seamless HOTO of the Facility
- To implement and monitor a process for liaison with suppliers regarding any damage, loss found, malfunction on office assets
- Advise HDFC SPOC on additional purchase.
- Maintain CSAT on monthly basis.
- Manage and Supervise process of Technical and Soft Services is followed to ensure a safe , healthy & hygienic working environment.
- Initiate Daily, Weekly and Monthly Meetings with HDFC SPOC and take follow ups on the Minutes of the Meetings till closures.
- Delegate additional duties to the team as and when required by the HDFC SPOC
- Maintain Decorum, Discipline and highest level of standards at the site.
- Establish Suitable KPIs for the Team members and review every quarter for performance evaluation.
- Ensure timely submission of Invoices, Returns and relevant Documents.
- Assist the Cluster manager to meet clients requirements.
- Incident reporting on time
- Adapting C&W processes and systems to meet local requirements and agreeing with HDFC SPOC.
- Implementing C&W processes and systems.
- Training staff on processes and systems.
- Conduct monthly Site Risk Assessments of the site as per SOW agreed between both the parties
- Implement safe working systems.
- Ensuring Accident Log is kept up to date
- Reporting H&SE statistics and incidents in Monthly Report.
- Ensure all Audits assigned for the site are completed as per Calendar.
- To liaise with contractors, collect quotations and prepare quotation analysis.
- To make recommendations for approval. Manage Vendors registered with HDFC and submit report on the transactions with them to HDFC SPOC
- Follow up on service level and report to the client.
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- To keep and revise the existing contracts with different vendors
- To liaise with vendors on contract renewal
- To compare, evaluate and recommend vendors
- Monthly (or as required) Vendor Meetings to agree Monthly Supplier evaluation and plan for forthcoming month.
- Implement and monitor the Procurement process for consumables and goods in agreement with HDFC Bank Ltd policy and procedure.
- To monitor delivery from approved supplier and ensure they follow the SLAs.
- Cost Analysis report to be submitted with optimization on pilferages .
- Implement and monitor the invoice processing system for all kinds of supplies/services managed by C&W in accordance with HDFC Bank Ltd policy and procedures.
- To ensure that the FM team follow the process and invoices trackers are maintained .
- To control expenses according to the approved budget and report any adhoc/non-predictable expenses item to management and HDFC SPOC
- Creating a forum for feedback from HDFC Employees stationed at HDFC Zenith House and ensure that feedback is taken regular intervals and use it to improve the service delivery standards.
- Oversee Technical activity on availability of MEP Equipment at all times . Any abnormalities are to be reported to HDFC SPOC with suitable Plan of Action
- Adherence of PPM schedules for technical services is on time and implemented as per C&W guidelines.
- Review reports on engineering systems operation and maintenance.
- Initiate training session on technical service with SME technical (C&W) periodically.
Skills
AccountingCost AnalysisMonthly ReportInvoice ProcessingReturnsTransactionsIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Cushman & Wakefield careers offer an exceptional opportunity to be part of a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners. With expertise spanning property, facilities, and project management, as well as consulting and valuation services, Cushman & Wakefield is at the forefront of shaping the future of real estate for a better world. Joining the Cushman & Wakefield team means becoming part of an innovative, inclusive, and forward-thinking company committed to diversity, sustainability, and excellence. Employees are empowered to grow professionally, develop their skills, and contribute to meaningful projects that have a tangible impact on communities and the environment. Cushman & Wakefield careers are not just jobs; they're pathways to making a significant difference in the global real estate landscape.
Important dates & deadlines?
Application Deadline
01 Dec 25, 01:40 PM IST
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Assistant Facility Manager - Technical
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