Assistant Team Lead - Sales Commissions

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Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500+ employees and 30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, were transforming the meetings and events industry through innovative technology that powers the human connec-tion.

Cvents strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

AI at Cvent: Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation At Cvent, were committed to continuous learning and adaptation—AI isnt just a tool for us, its part of our DNA. Were looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, youll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, youll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If youre excited to be part of a team thats leading the way in AI powered collaboration, wed love to meet you.

About The Role

The person should have excellent communication skills (both verbal and written) to communicate with the internal & external team and comprehend clients requirement from the written communication. The person should be willing to work in the as per business requirement also have a zeal to perform in a fast-paced environment and willingness to thrive for an award-winning career. Would require experience in Sales compensation/Commissions.

• Manage monthly, quarterly, and annual commissions and incentives for an international team of direct and indirect salespeople. This may include processing commissions for advanced incentive plans as well as overseeing the execution of commissions related processes across the team
• Independently drive process execution to ensure consistency and quality across the commissions team
• Work with senior Sales leadership to define, create and distribute Sales management incentive plans
• Independently drive annual sales process, including plan creation (both annual and ad-hoc) and annual, quarterly and ad-hoc reporting
• Listen to, triage, process and resolve questions from the Sales team and serve as the primary point of contact regarding the calculation of their commission.
• Maintain accurate quotas and rates for the Sales compensation plans.
• Manage plan exception requests and escalate as required.
• Conduct regular reviews of commission data to ensure accuracy.
• Close coordination with sales managers to establish and maintain proper quality controls.
• Provide operational analysis, reporting and trends related to commissions, compensation plans, and other Sales and commission related data.
• Drive automation of the commission and incentive calculation process.
• Research and analyze data to prepare employee compensation reports for management.
• Create and maintain procedural documents to describe operational processes.
• Make continuous process improvements to seek further efficiencies. Customer-centric focus with a desire to generate high quality, custom work
• An interest in sales compensation and a desire to work in a high energy, fast paced environment
• Strong with Advanced Excel and VBA. Experience of working on a commission software/tool would be an added advantage (Xactly, Anaplan, Callidus or similar)
• Exceptional time management skills and an ability to handle multiple assignments and meet deadlines
• Excellent organization, multitasking, and prioritization skills, with a focus on attention to detail and delivering of high-quality results
• Exceptional Microsoft Excel skills required
• Salesforce.com experience along with Sales compensation is desired
• A systems thinker with a process orientation
• Superior interpersonal, written and oral communication skills
• Must be a proactive, possess a high degree of intellectual curiosity and a self-driven learner
• Ability to work independently and with a team
• Graduated with exceptional performance in undergraduate academics
• 5-10 years of relevant experience (ideally in an analyst or lead analyst role) with a strong work ethic